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“So-So” 1 of 5 stars
Review of Courtyard by Marriott Seattle Federal Way

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Courtyard by Marriott Seattle Federal Way
3.0 of 5 Hotel   |   31910 Gateway Center Blvd. South, Federal Way, WA 98003   |  
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Ranked #4 of 12 hotels in Federal Way
Seattle, Washington
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
“So-So”
1 of 5 stars Reviewed November 26, 2012

During a week long weather-related power outage in the entire Seattle area, it was difficult to find a hotel that had rooms. So I started to drive south toward Portland and eventually found a vacancy in Federal Way (suburb of Seattle). Because they had a generator, lights were on in the lobby. They did have one room left, a suite. While the rooms had no power, they advised there was plenty of hot water. Happy at last to find a place to lay my head, I booked the room and was supplied with 2 flashlights. While it was nice to finally find a warm bed, the hotel did not give me any kind of discount, weather-related or otherwise - AAA, lack of services, old and tired. I suppose that would have been too much to ask since this is a for-profit institution, not a social service agency.

  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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95 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 11, 2012 via mobile

I used to stay here for work years ago and its gone downhill over time. Room had a mildew smell. A little disrepair in the bathroom. Tv doesn't have digital connection so you couldn't get local channels.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Castle Rock, Colorado
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 28, 2012

This was a great business hotel, quiet yet nice and having quite a few amenities that business travelers like.

Check in was a breeze, internet connectivity never failed, the folks at the front desk were very helpful with local restaurant choices and anything we needed.

It rained the entire time but we expected that, the RAM restaurant next door had very good micro brews and salads. We also ate at the Tokyo Japanese steakhouse and Jasmine Mongolian grill. Both were also very good with the Jasmine being the best, we had co-workers that had never been to a Mongolian grill before and they loved it.

Would stay here again in a heart beat. No issues getting around town, no issues getting back to the airport as well.

Room Tip: High floors as always
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milwaukee
Top Contributor
101 reviews 101 reviews
65 hotel reviews
Reviews in 57 cities Reviews in 57 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed October 25, 2012

I would give this Courtyard 3.5 stars if I could. It's a totally average Courtyard in just about every way.

Good points:
*Friendly staff
*Good location with lots of restaurants in walking distance
*Remodeled lobby with business center & nice lounge
*Guest laundry available
*Clean, comfortable rooms
*Many rooms have great views of Mt Ranier

Bad points:
*The rooms with Mt Ranier views face a noisy highway, so don't request one if you are noise sensitive
*Despite the snazzy lobby, the actual rooms are not remodeled - my carpet definitely was musty
*Their wifi kept crashing my IPad

It's a fine place to stay in the area - way better than the Best Western across the street. Know that some of the rooms have Jacuzzi tubs which is kind of odd for a Courtyard. I mean, who says to their significant other "hey, let's have a sexy weekend at the Courtyard on Federal way...they have Jacuzzi tubs"?

Room Tip: Mt Ranier facing rooms also face a busy highway, so avoid them if you are sensitive to noise.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Top Contributor
56 reviews 56 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 5, 2012

Just off the highway 5 and very near so many great restaurants and shopping. Don't hesitate to go to RAMS next door for any meal. Great beer prices at 3.25 a pint and an incredible menu. If its busy..go directly to the bar.
The hotel was clean and good friendly staff. There is a health food market about 500 feet away.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Garfield, Arkansas
Top Contributor
85 reviews 85 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 17, 2012

At the end of our great adventures across WA, we ended up at this hotel in the Seattle area to fly my girlfriend home. At first we were going to stay just one night than move to a hotel closer to the airport for an early morning flight, but we loved this hotel and its location so much that we stayed 2 nights. The location is perfect, easy access off the hwy. It is in a shopping area that made it easy to go to a movie, shop, and dine...Clean, comfortable and great service is what we got for a pretty good rate, as they matched the lowest internet rate and welcomed us right on in...

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spokane, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2012 via mobile

Room was very clean, as well as the bathroom. The beds were very comfortable and cushy, and the lobby itself was nice. We don't normally stay in hotels like this one, so to us it felt rather ritz. I believe we got a good room for the price.

  • Stayed September 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Seattle Federal Way

Also Known As:
Courtyard By Marriott Seattle Federal Way Hotel Federal Way
Courtyard By Marriott Seattle Federal Way Hotel
Courtyard Federal Way
Federal Way Marriott
Federal Way Courtyard
Courtyard Seattle Federal Way
Address: 31910 Gateway Center Blvd. South, Federal Way, WA 98003
Phone Number:
Location: United States > Washington > Federal Way
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Federal Way
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Seattle Federal Way 3*
Official Description (provided by the hotel):
The new state-of-the-art lobby at the Courtyard Federal Way, Washington provides greater flexibility and choices for our guests. This Seattle hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news and weather conditions via our Go Board. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. This provides guests with healthy food and beverage offerings in the morning including Starbucks coffee and evening dinner service with cocktails. We're only a 1/2 hr from downtown Seattle attractions like the Space Needle and minutes from the Seattle-Tacoma Airport. Enjoy year-round activities at nearby Mt. Rainier. Our guest rooms feature luxury Marriott bedding, flat screen TV, refrigerator and complimentary high-speed internet access. We also have lots of meeting space and a professional staff to make your event a success. ... more   less 
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