Stayed here during the holidays while visiting friends and family. The staff was knowledgeable and very friendly. I didn't know Hampton was connected with Hilton and the staff gladly looked up our honors number so we could get points for our stay even though we didn't have our membership card with us. The room was clean and had a microwave and fridge which was very helpful for storing bottled drinks and our restaurant leftovers. The shower was very clean and very easy to use, just need to turn up the knob higher than you might think to get hot water. The bed was a good firmness and included down-like pillows. I'm a side sleeper and needed a more firm pillow and the staff quickly responded with a foam pillow that worked much better. Breakfast was included and provided a large array of choices including cereal, fruit, bagels and toast, oatmeal, and a daily rotation of hot items like sausage, potatoes, and eggs. I loved being able to get hot drinks in the lobby at any time of day. The location was perfect for our day trips to Seattle and Tacoma (without traffic only 20 minutes to each). Parking is free and the hotel is located right off the major freeway I-5 and perfectly located off the Federal Way shopping area filled with gas stations, restaurants, shops, and convenient stores like Target should you forget something. Can't say enough about what a perfect place this is to stay for anyone. My husband and I say lots of families with kids as well as businessmen and women. No doubt we will be staying here again.