I have mixed emotions writing this review. We didn't mind the hotel but there were serious issues with noise and security. During our stay the 7th floor was a party zone. The ladies in the room next to us were incredibly noisy. My 8 and 10 year old were awake until midnight listening to the arguing, swearing and sometimes crying next door. I believe someone from security showed up at the door around 12:30am and we could hear the phone ring several times soon after. They didn't answer the door or the phone and we could hear them giggling. The noise continued even after banging on the wall and at 1:30am I decided to go down to the front desk and complain. On my way to the lobby, there was a full out party in another room on the 7th floor. I felt sorry for anyone near this room. A couple of teen age looking girls and guys exited the room as I walked by. One girl asked if I had a problem. When I approached the elevator a guy was laying on the floor and another appeared passed out on a couch. I complained at the front desk and I could tell that other complaints were already received. The lady at the front desk wasn't interested in taking my information. She just stated that security was aware and they will be patrolling the floor. Nothing changed for hours but we were able to drown out the noise by running the room fan on high. The next night it was the same story. Again, we ran the fan to get some sleep. My frustration with the hotel is that they didn't even try to address my noise complaint. All they had to do was ask which room was the issue. They could have prevented a repeat the following night.
I'm going to guess the lady at the front desk received numerous complaints and she was frustrated as well. I won't recommend or return to this hotel. PS. I've never complained about a hotel to this date.
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- Also Known As:
- Holiday Inn Downtown Everett Hotel Everett
- Holiday Inn Everett
- Everett Holiday Inn