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“good hotel” 5 of 5 stars
Review of Holiday Inn Downtown Everett

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Holiday Inn Downtown Everett
3.0 of 5 Hotel   |   3105 Pine Street, Everett, WA 98201   |  
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Ranked #3 of 19 hotels in Everett
GreenLeadersBronze level
Victoria, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“good hotel”
5 of 5 stars Reviewed June 18, 2012

We stayed here for one night and thought it was great. The lobby was bright and welcoming and the check-in staff were friendly and helpful. I was very pleasantly surprised to find out I didn't have to pay for parking. The room was clean, the beds were comfortable and the bathroom was nice with a good shower. We were on the street side ( room 539 - two doubles) and it was very quiet. The only complaint is that when we went for breakfast there was a lineup, lots of dirty tables and no one seemed to be in charge of seating people or at least taking names. Not a problem though- there is a Denny's across the street and we went there instead. We would go to this hotel again.

Room Tip: room 539 had two double beds and was very quiet, clean and spacious.
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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202 people have reviewed this hotel

Traveler rating
    77
    66
    33
    15
    11
See reviews for
59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Stanwood
1 review
5 of 5 stars Reviewed April 29, 2012

I arrived on the 23rd or march and was here for a night walking in i was greated with the warmth of the wonderful staff Tori did an exelant job checking me in and Jesse was very helpfull in directing me on the best reasterants in town. I was very pleased to hear the pool was open 24hrs for adults flat screen t.v.s Different pillows to choose from all i could want in a hotel then come to find out there is a complimentry hot Breakfast in the morning I would deffinitly advise people to stay here!!!

Room Tip: Request a non freeway side room it a little noisy on the freeway side
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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bury st eds
Top Contributor
63 reviews 63 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 15, 2012

Got put in a smokin room as there was nothin else available due to gymnastics having booked months before.
God knows what they smoke here abouts but you could cut the atmosphere with a knife,
A giant can of air freshner did not touch the stench, and whist the inner window opened the outer did not?? This would have been a day time cue, for the interstate is about 50ft from the hotel,
together with various items of plant.

Room Tip: Make sure non smoking room at the front
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  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnEverett, General Manager at Holiday Inn Downtown Everett, responded to this review, May 7, 2012
I wanted you to know that the Holiday Inn Downtown Everett will be smoke free effective June 1, 2012. Snohomish County unlike King County (Seattle) allows a few rooms for smoking. However, we have decided that our guests will have a more pleasant stay with the hotel smoke free.

I hope you will give us another opportunity whenever your plans bring you to Everett.

Nancy Finch
General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 7, 2012 via mobile

We used the suite because of a large gathering. It was awesome. The employees were helpful and the facility was clean. The continental breakfast was awesome. One of the best that I have seen. Would stay here again.

  • Stayed April 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed March 28, 2012

Expected so very much more from a Holiday Inn. We had to have been on a smoking floor; gross smell as soon as we got off the elevator. Room on the third floor, right over the HVAC output. Air conditioner would suddenly come on every couple of hours. Horrible racket that would wake us up. Guest in next room was watching TV at 2:30am. Could hear the tv and plumbing in bathroom being used. Not use to being able to hear other guests in their rooms that well. Funny smell. Was informed the next morning, that someone had complained the previous day, of a guest smoking pot late at night in their room. What kind of hotel allows a guest to smoke pot in their rooms two nights in a row? Beds were hard; rooms not all that clean. The one nice part of our stay - the complimentary breakfast was fantastic! Staff was nice. Wi-fi worked well.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Downtown Everett, responded to this review, April 28, 2012
T P,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received accommodations that were unacceptable. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
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Vancouver, Washington
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 23, 2012

We were very pleased with our stay at this hotel. Even though the hotel was very busy due to the Pacific Rim Gymnastics Championship taking place in Everett, the staff was very friendly and helpful throughout our stay. They even switched us to a non-smoking room without us asking. The room was clean and comfy and it was nice having a variety of pillow types to choose from. The free, hot buffet breakfast was a nice addition and was of pretty good quality. We would stay here again if we were in Everett.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, Washington, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 20, 2012

So much went wrong on this trip. Hotel lost reservation made 3 months prior, confirmed it a week prior for second time, arrived to find someone else checked in to our room, under our name on our credit card that was on file. Only thing left was a smoking room with a king bed when we had reserved a 2 queen non smoking room. The smell was horrid, causing my daughters asthma to act up. Staff made several promises to fix things and did not. Very limited television stations, internet seldom worked and hard to log in to. But, the food was good. Would never ever stay at this hotel again. Took 2 hours to get checked in due to their errors. Staff were so flustered due to the high volume at the hotel. Daughter received several bug bites on her face while in the room. Mattress was old and hard as a rock. Worst experience ever!!

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Case Manager at Holiday Inn Downtown Everett, responded to this review, April 18, 2012
Dear Cindy M,

I apologize about the experiences you encountered at the hotel.
i would like to discuss this with you in further detail.
I have sent you a private message with more information.

Thank you

Katie J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Downtown Everett

Address: 3105 Pine Street, Everett, WA 98201
Phone Number:
Location: United States > Washington > Everett
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Everett
#4 Business Hotel in Everett
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Downtown Everett 3*
Reservation Options:
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Also Known As:
Holiday Inn Downtown Everett Hotel Everett
Holiday Inn Everett
Everett Holiday Inn

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