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“Great, attentive staff” 4 of 5 stars
Review of Holiday Inn Express & Suites

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Holiday Inn Express & Suites
2.5 of 5 Hotel   |   131 128th Street SW, Everett, WA 98204   |  
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Ranked #3 of 18 Hotels in Everett
Certificate of Excellence 2014
Tacoma, Washington
1 review
“Great, attentive staff”
4 of 5 stars Reviewed March 24, 2013

The hotel was nice and clean. The front desk staff were very helpful! The young man working the night I came in noticed I had a 6 pack of beer, and immediately asked if i needed a bottle opener. I realized that I did need one, and thanked him. Without his attention to detail, i would have been in my room trying to figure out a creative way to open the bottles!

The only issue I had wasn't with the hotel itself, but the location. 128th street gets crazy during afternoon rush hour, and can make it difficult to get around, or even into the hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 26, 2013
Dear SoulRyder,
Thank you for the review of your most recent stay at the Holiday Inn Express Hotel & Suites, Everett, WA. We are happy that you enjoyed your stay here and found everything to your satisfaction. I will certainly pass on your comments to Tristen. He would be the person that offered the bottle opener upon check in. We do realize that it is a challenge sometimes at certain times of the day in getting out on to the streets. I hope at some point that the city will recognize that the timing of the lights needs to be changed to reflect the busier time of day when Boeing workers are getting off. Again, we hope to see you again real soon.
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168 reviews from our community

Traveler rating
    88
    58
    17
    4
    1
See reviews for
49
40
9
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Boise, Idaho, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

What a fantastic hotel! Everett is located within driving distance of just about everywhere in the Seattle area. The hotel is clean and well-kept. The Sales Manager, Rachel, is a pleasure to work with for business or personal trips. They are affordable, and fight for all the business they get. I HIGHLY recommend staying here.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 22, 2013
Dear Nate P,
I wanted to take a moment and thank you for your review of your most recent stay at the Holiday Inn Express Hotel and Suites, Everett, WA. We are overjoyed that you like staying at our place and are thankful that you do chose us when you are here in the Everett, WA area. Your comment about Rachel is so on point. She is a gem here at our hotel and are excited that she is on our team of great employees. We know you stay often and we will continue to always excel at our customer service to you and our other valued guests. Hope to see you again real soon!
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Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

The Staff at the Holiday Inn Express was always pleasant and helpful during my stay. The breakfast and the managers reception was excellent. My suite was spacious, clean, and well equipped. It had a couch, two desks, two chairs, refrigerator, microwave, king bed, 32'" TV, and DVD player. DVD's were available to watch at the front desk.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 18, 2013
Dear CarlB,
Thank you very much for your recent review of your stay at the Holiday Inn Express Hotel & Suites, Everett, WA. It is comments like yours that helps us to understand the guests needs while traveling, and will only help us get better at taking care of you our valued guest. Intercontinental Hotels Group has a tag line "Great Hotels Guests Love." We take that mantra very seriously here in Everett and hope that you continue to come back and see us to see future improvements with our services to you and our other guests.
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Bellingham, Washington
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2013

This place was great, from Check-in with Bobby to the entire staff. Great Location and all employees maintained a consistent 'Customer Service', Friendly attitude and were more than helpful with everything related to their Hotel.
Thank you Everett Holiday Inn Express for a great one night experience...

-Robert J from Bellingham

Room Tip: All their rooms are great. Clean, comfortable and well-appointed.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 18, 2013
Dear RobertJ,
Thank you so much for your giving your feedback about your recent stay at Holiday Inn Express Hotel & Suites, Everett, WA.
I will certainly pass on to Bobby our night auditor, that he was the beginning of a great stay for you at our hotel. I am proud as the General Manager that the staff here at the hotel always has the customer service skills in place to make people like your self and other valued guests feel comfortable and cared for.
We Hope to see you again in the near future when you are traveling in our area.
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Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2013

Our extended family of more than 30 people, with an additional 20 wedding party guests, had a fantastic time staying here. Fast check in, helpful and pleasant reception and service at the front desk, and help with an extra trundle bed. I was concerned about noise due to the proximity of the freeway, but had no problem in our room which faced the road.

Kids thoroughly enjoyed the pool, we relaxed a bit on the treadmills and weight machine, were in and out of breakfast without any problems. Not bad for ages 1 - 80!! Certainly will not complain, and would recommend to the normal traveler.

Room Tip: If noise is a concern, ask for a room away from the street side of the building.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 5, 2013
Dear Edsueb,
Thank you so much for your review of the Holiday Inn Express Hotel and Suites Everett, WA while you were here for your wedding. We are so excited that we met your every need and hope that our customer service made the wedding you were here for even better than expected. Please keep us in mind the next time you are in our area whether for a blessed event such as a wedding, or just a visit to the area.
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Lake Stevens, Washington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

Our famiily has been coming here for the past two years for our weekend getaways. It's like being at home but you have a swimming pool, hot tub and someone else cooks your breakfast.

From the friendly staff, manager reception, clean comfortable rooms, and hot cooked breakfast this is the best deal in town. That's why we keep coming back with our 10 children. We highly recommend this hotel to those who are in the Everett area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 5, 2013
Dear Doug H,
Thank you so much your review while staying at the Holiday Inn Express Hotel & Suites, Everett, WA. Letting us know that this is your place of choice the last two years, makes us realize we are doing the right things for our valued guest such as yourself. We hope that this annual trek to our hotel becomes tradition and can't wait to have you with us again.
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camas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

We are long time priority club members and we are here to see our son who is stationed in everett. Last month we had a not so good experience with your priority club hot line and were disappointed to learn that our points value had been changed. This did not seem like the same service we had been used to. We usually stay in Astoria Oregon. Our hope was renewed when we arrived at the everett 128th street location. The manager and the Gmanager exceeded our expectations and made us feel like welcomed guests. Our son really appreciated the room accomidations as he is usually on a cramped ship with little sleeping space. The GM let us know that he was a former navy man and made sure that we had everything we needed to make our stay comfortable. The staff person at breakfast was cheerful and very helpful too. She asked us if there was anything she could get us. Thank you from the bottom of our hearts and for having such an incredible staff.
Please let them know about our gratitude,
Blessings
The Larson family

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren B, General Manager at Holiday Inn Express & Suites, responded to this review, March 5, 2013
Dear diana 1,
Thank you very much for your review of the Holiday Inn Express Hotel & Suites, Everett, WA. We are so sorry there was confusion with your reservation and happy that we were able to come up with a fix to your concerns while staying at our hotel. I am the gentlemen that talked to you on the phone that had 20 years service in the Navy. Please thank your son for his service to our country and know we will be here for you and your family any time you are back in this area to visit him. I have passed on to the staff about your happiness with your stay and as always they are excited that we met or exceeded your needs at the hotel.
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Additional Information about Holiday Inn Express & Suites

Address: 131 128th Street SW, Everett, WA 98204
Phone Number:
Location: United States > Washington > Everett
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Everett
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Everett/ Lynnwood. This beautiful Everett hotel is close to Paine Field, Paul Allen Flying Heritage Collection, Boeing Tour Center, Future of Flight Aviation Center, Everett Events Center, Lynnwood Convention Center, soccer and baseball fields and tournaments, Everett & Alderwood Malls, and many restaurants within 3 miles of hotel. Area companies: Boeing, Fluke, Goodrich, ATS, Intermec, Crane- Eldec, Phillips, Premera, Kimberly Clark, and Everett Naval Station. Local attractions include: Boeing Tour Center, Everett Events Center, Seattle Premium Outlet Mall, Tulalip Casino, Silvertips Hockey, Aquasox Baseball, golfing, wineries and microbreweries. Centrally located in Snohomish County, located just off I-5 on 128th Street SW, twenty minutes from downtown Seattle and 90 minutes from the Canadian Border. We offer 99 guestrooms that include 2-room suites, whirlpool tubs, and fireplace rooms. Special in-room amenities include complimentary high-speed and wire-less Internet, microwaves, refrigerators & DVD Players in all our rooms. Hotel features include heated indoor swimming pool and whirlpool, complimentary deluxe Express Start breakfast buffet, fitness center, guest laundry, and complimentary morning newspaper Whether your stay is for business or pleasure, we welcome you to the Holiday Inn Express Hotel & Suites, Everett/ Lynnwood! ... more   less 
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Everett
Holiday Inn Everett

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