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“Getting locked out of your room and noone there to help!” 2 of 5 stars
Review of Ivy Chapel Inn Bed and Breakfast

Ivy Chapel Inn Bed and Breakfast
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Ivy Chapel Inn Bed and Breakfast
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164 D St SW, Ephrata, WA 98823-1821   |  
Hotel amenities
Ranked #2 of 4 Hotels in Ephrata
Canada
1 review
“Getting locked out of your room and noone there to help!”
2 of 5 stars Reviewed May 31, 2009

When we first saw the place I had high hopes for this beautiful bed and breakfest chapel, however the service was severely lacking. We got locked out of the building our first night and in the middle of the night because Shannon, an employer at the B&B did not give us proper keys to enter the chapel. To top things off, she was the only contact incase of emergencies, and she was unreachable the whole 4 days we stayed there. Horrible customer service because if you have an issue they will ignore all phone calls, messages and will leave a bill taped to your room door! Thanks for the poor service Ivy Chapel Inn!

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amber98823, Manager at Ivy Chapel Inn Bed and Breakfast, responded to this review, September 12, 2011
We are truly sorry for the trouble that people had when the Ivy didn't have a resident manager. We have done everything we can to correct situations so that they don't happen again. We started to manage in April of 2011 so please give us another chance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
    11
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
seattle, wa
1 review
4 of 5 stars Reviewed January 14, 2009

During our Summer trip to Eastern Washington Wine country we stayed at the Ivy Chapel for a week. The charming 90+ year old church-turned-inn's self-service accommodation style probably also works good for business travelers even though we were there on vacation. Our rooms were clean and extremely quiet. We had the place to ourselves, but I hear that the chapel portion is also popular for weddings. The rates are great and, being pretty seasoned travelers we didn't mind that there isn't staff on-site all the time. If you don't need help getting yourself an extra towel than this is the place.

Stayed September 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed January 21, 2006

Run by an active and efficient couple with kids, the managers of Ivy Chapel are noteworthy as is this old church converted to a B&B. There are stairs. Rooms are nice. He is an accomplished cook who has opened his own restaurant in Ephrata (this was needed in this town), and does the breakfasts for happy travelers. She does the rest, always willing and helpful. Price is under $100. The building from the outside of this B&B is charming with a green vine growing on the walls. and a cathedral-type stained glass window.

Ephrata itself has a certain positive air about it; the involved residents care about their town and its future. No one is up tight about tourists.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ivy Chapel Inn Bed and Breakfast

Address: 164 D St SW, Ephrata, WA 98823-1821
Location: United States > Washington > Ephrata
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 4 Hotels in Ephrata
Number of rooms: 339
Also Known As:
Ivy Chapel Hotel

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