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“Rude receptionist, looking for more cash?” 2 of 5 stars
Review of Comfort Inn Scottys

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Comfort Inn Scottys
3.5 of 5 Hotel   |   1 Nottage Terrace, Medindie, Walkerville, South Australia 3081, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Medindie
Edinburgh
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Rude receptionist, looking for more cash?”
2 of 5 stars Reviewed April 6, 2012

Our experience booking at Scotty's Motel was extremely disappointing. The room was booked via the online booking system over a week before going, for a double room for one night which I was booking for my parents, with another night booked the following week. It was stated as a budget room, and credit card details were taken at the time of booking. 6 hours before arrival, I emailed the hotel to check the payment had been cleared and my parents wouldn't need to pay, but I did not get a reply. On arrival, the very rude receptionist insisted on the payment from my parents, stating the booking system took the payment and she didn't get it. She then stated "when I saw you I could see you're not suitable to go to the budget room" as it was upstairs and in a poorer condition: air conditioning did not work, windows could not be opened, stuffy room on a hot evening. She then insisted that for an extra $15 they would get a better room. As this was late in the evening, they did not have a choice with this. She made judgements about my parent's age, physical ability and literacy skills (when they are both literate and physically able!), and she was unfortunately very difficult to understand herself due to her heavy accent. The upgrade room was comfortable and on the ground floor, although my parents report that the sheets were stained!! so poor cleanliness. My parents were disappointed by her attitude and cancelled second booking.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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12 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
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Additional Information about Comfort Inn Scottys

Address: 1 Nottage Terrace, Medindie, Walkerville, South Australia 3081, Australia
Location: Australia > South Australia > Greater Adelaide > Walkerville > Medindie
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Medindie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Scottys 3.5*
Number of rooms: 52
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