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“Pretty nice” 4 of 5 stars
Review of Holiday Inn Express

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Holiday Inn Express
2.5 of 5 Hotel   |   1620 Canyon Rd., Ellensburg, WA 98926   |  
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Ranked #2 of 13 hotels in Ellensburg
Seattle, Washington
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Pretty nice”
4 of 5 stars Reviewed May 3, 2014

I stayed here for 4 nights for work. The rooms were clean and nothing was amiss. It is true it is on the strip in Ellensburg where all the hotels and chain restaurants are, but that's ok. Downtown is only a 2 minute drive. I was motivated to write this review because the hotel advertised that they did have HBO, which I was looking forward to (Game of Thrones), but when I got into my room, the TV wasn't working properly and I couldn't get that channel. Konstantin at the front desk was terrific; he came to my room and reset the TV, which took a few minutes of his time. He also corrected a small billing error really quickly the next day. Johanna at the front desk also helped with my complicated direct bill/rewards card issue. It is a basic hotel but the employees really went out of their way to meet my needs.

Room Tip: The rooms in the back overlook a little creek and a farm field, so the view is somewhat pastoral, ra...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllensburgExpress-GM, General Manager at Holiday Inn Express, responded to this review, May 8, 2014
I love Game of Thrones too! I'm glad you didn't miss that episode. I'm glad our location to downtown worked out for you. The nice thing about Ellensburg is that everything is so close. You can get to Central Washington University just as quick as any of our great antique shops!
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154 people have reviewed this hotel

Traveler rating
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    5
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52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mercer Island, Washington
Top Contributor
89 reviews 89 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 29, 2014

At the risk of sounding snotty, for Ellensburg this is living. Nicely done "business traveler" suites with all the enhanced amenities. Pool, dining area, exercise room, competent staff. Sure it is located in the "freeway ghetto" off I-90 and for sure anyone who stays here is not on a "walking vacation" but the view is good from the top floor and the downtown/campus area is only a few minutes away. As stated in the title, works just fine.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllensburgExpress-GM, General Manager at Holiday Inn Express, responded to this review, April 29, 2014
We don't think your being "snotty". Thank you for your kind words. We are glad you appreciated the rooms and amenities. We are very proud of our staff and do our best to see that our guests are comfortable when they are with us.
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Poulsbo, Washington
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 19, 2014

Close to the freeway yet quiet. Our room was clean and well kept. Better than standard free breakfast. Desk personnel were friendly and helpful. If I had to find a fault it is that there is no good restaurant within walking distance. But that's not the Motels fault

Room Tip: Higher floors have less ceiling noise
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllensburgExpress-GM, General Manager at Holiday Inn Express, responded to this review, April 29, 2014
Thank you Greg,

We are proud of our rooms and our exceptional housekeeping staff that maintains them. In regards to our breakfast - stay tuned! Holiday Inn Express is unveiling a new breakfast bar across the country and we're excited to be a part of it.
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Vancouver, WA
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2014

Stayed here this past weekend. Booked using Priceline "name your price", which I recommend. Saved us over $30 per night. Rooms very clean and tastefully decorated. Beds comfortable. great pillows. Noise in the morning was moderately loud from overhead guests and in the hallway, but tolerable. The front desk staff were cheerful and helpful. Didn't use the pool or utilize the free breakfast (we slept in) but hotel was beautiful and close to many restaurants, shops, the University, etc. I would most certainly stay here again.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfield, North Dakota
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 1, 2014

The property and room was pretty standard HIE. Location was good, food and gas close by, It was clean, and quite after a long day on the road. There was a cute friendly young lady who was very pleasant to visit working the front desk that night, I forgot her name by now but she was buy far the best front desk person I have ever dealt with on many of trips.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winthrop, Washington
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 27, 2014

This is an outstanding place to stay in Ellensburg. Newish facility, very friendly and knowledgeable staff. We stay at Holiday Inn Express a lot and this one is one of the best. Ellensburg is a very convenient place to stop in our winter travels. The Front desk folks recommended a great place for dinner and just really went out of their way to be welcoming and helpful.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galena, Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 29, 2014

Nothing bad to say but plenty of good. As a business traveler, this hotel met my needs...it didn't wow me but it met all the things I was hoping it would have...it was convenient to the local area points of interest, it was clean, spacious and the front desk clerk was very cordial. Overall, it was a pleasant stay but do not expect much more than that.

Room Tip: At the price, it is worth upgrading to Junior exec. suites, High floors...it was very quiet!
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management M, Management at Holiday Inn Express, responded to this review, February 1, 2014
Hello jadava,

Thank you for taking the time to write a review for our hotel. We are happy to hear that you enjoyed your stay. We always strive to provide the best service possible, so please let us know how we can improve your next visit. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express

Address: 1620 Canyon Rd., Ellensburg, WA 98926
Phone Number:
Location: United States > Washington > Ellensburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 hotels in Ellensburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express® is conveniently located off Interstate 90 in the heart of the Kittitas Valley. When it comes to outdoor activities, Ellensburg is in a prime location for things like fly fishing, hiking, biking, horseback riding, and snowmobiling. If you'd rather go shopping or see local art, historic downtown Ellensburg boasts many shops and galleries. No matter the reason for your visit, our committed staff is sure to make your stay comfortable. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Ellensburg
Holiday Inn Ellensburg
Ellensburg Holiday Inn
Holiday Inn Express Ellensburg

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