I stayed here for 4 nights for work. The rooms were clean and nothing was amiss. It is true it is on the strip in Ellensburg where all the hotels and chain restaurants are, but that's ok. Downtown is only a 2 minute drive. I was motivated to write this review because the hotel advertised that they did have HBO, which I was looking forward to (Game of Thrones), but when I got into my room, the TV wasn't working properly and I couldn't get that channel. Konstantin at the front desk was terrific; he came to my room and reset the TV, which took a few minutes of his time. He also corrected a small billing error really quickly the next day. Johanna at the front desk also helped with my complicated direct bill/rewards card issue. It is a basic hotel but the employees really went out of their way to meet my needs.