We stayed here for a concert at the gorge and to visit our daughter at CWU. On check in the staff was very friendly. We arrived around 1 and check in wasn't until 3. They didn't have rooms ready, but they checked us in and gave us the keys and offered to call us when it was ready. Nice we didn't have to stand in line closer o check out. Warm cookies at night were yummy. The late check out was until 2pm and free. That is the latest fee check out I have every experienced. The rooms are decent size and clean.