My husband and I stayed the night at the HIE in Ellensburg to celebrate an anniversary. We were greeted as though we were royalty upon checking into the hotel. The entire hotel was spotless and very comfortable. We stayed in a room with a King size bed and a jacuzzi tub. The entire room was completely spotless and the furnishings were absolutely beautiful! The customer service was outstanding! I don't want to forget to mention the delicious warm cookies that were served in the evening. The beds, pillows and linens were all very comfortable, We were so surprised in the morning to see a card that was slipped under our door which had been personally hand written by the manager, wishing us a happy anniversary and hoping we had a wonderful stay during our special day. This was above and beyond from any other hotel we have stayed in. If you want excellent customer service, a comfortable and clean place to stay while you are away from home....without a doubt I would HIGHLY recommend the HIE in Ellensburg! Thank you HIE for making us feel very special!