While the room was clean and bed was comfy, that is about the only good thing I can say. Check in was extremely slow (20 minute wait) with only one person working the front desk on a sold out weekend (CWU graduation). There is also an RV park behind the motel and the front desk clerk handles the check in for those spaces as well. While the clerk was friendly, they could have used AT LEAST one more front desk clerk. There was a nice sized pool and hot tub but the steps of the pool looked filthy even though the water looked perfectly clean. The pool is only open until 10:00 p.m. and they will not let you stay in there a minute longer (even though my two children and I were the only ones in it). In fact, after we were told the pool is closing, we immediately got out of the water and the clerk was turning the lights off before we were even dried off! If you are looking for cheap motel, stay here but don't expect great customer service.