We came to Rosario for a wedding. The weather did not help at all, and had it not rained for the 48 hours we were on Orcas, our overall experience might have been very different. Unfortunately it did rain constantly, blowing a cold wind that made everything difficult, to begin with our seaplane service to the island being cancelled. Our room was harbour-side. A fine, clean and spacious room with a good view to the bay, but lacking any 'extra' you would expect paying 164$ a night. Empty room fridge, no tea bags (only coffee) in the room and mainly, no umbrella! Which means that we were stuck in the room, not having an umbrella or a car ourselves, other than when the wedding was on when housekeeping picked us up. The walk to the main building is significant when it's pouring down and at night it's pitch black, no lights on the path. The torch provided helps nothing. We did not even bother calling to see if they could pick us up as the food at the restaurant had not proved very good in the morning. The gardens are well kept and it was nice to see deers one morning. The common areas are nice but everywhere there is an air of old and run down, for example the breakfast area with a great view is quite dull,and the laundry room where we took refuge from the rain, (as there is no covered area while waiting for seaplanes back to the city) was one of the worst smelling rooms I have ever entered. While the food and the service at the wedding event were very good, the food and the service at breakfast the next day were slow, confused and the food was not good for the price, it all felt very 1970s. The hotel doesn't provide any extra service such as a shuttle: a taxi into town and back is $50; they did not offer baggage pick up, ok for us, but for elderly people it's not good. The reception staff were polite but maybe were way too busy with the amount of guests at the same time to really cope with each of us, who knows.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
There is no doubt that this guest experienced the most rainfall in a short amount of time that I have seen in the over 30 years that I have lived on Orcas Island. Record setting amounts for the Pacific Northwest (what does that tell you)! The Laundromat that this guest refers to had flooded a few days earlier when over 2” of rain fell in one hour. It never really had a chance to dry out, thus the unfortunate smell.
Report response as inappropriate
The majority of the wedding guests made the most of the bad weather (see the two previous reviews) and seemed very happy sharing the weekend with the bride and groom, even with all the rain. We have umbrellas available at the front desk, but ran out quickly due to the constant rain and did provide transportation around the grounds. It is unfortunate that this guest had a disappointing stay, and for that I sincerely apologize.
Rosario Resort & Spa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.