Summary: Our 1 night stay in the gorgeous resort (purchased on Amazonlocal) was tarnished by lack of sleep due to music from parties in the conference rooms, the choking smell of curry in one room (which never dissipated), and hidden fees on top of what we paid for the room. The staff seemed indifferent to these grievances and never replaced the bottle of gin that was broken.
More derails: Our entire family of 20 went to Suncadia for a holiday getaway. We purchased the amazonlocal deal, as did everyone else in our group. We had 7 rooms between us and all received a free appetizer and 2x drinks for each room booked.
All activities and dining are expensive, which is to be expected (they have you a bit held hostage). The cost of food is mitigated a bit by the fact that they have full kitchens which allows for meals to be cooked in-room.
I believe each room has a kitchen because you are actually staying in a condo owned by someone else, rather than a hotel. This led to a big problem... The owners of one of the rooms must cook curry daily, as the pungent stench was so strong that it remained for 48 hours and leaked out into the hallway. Unfortunately my uncle and his family had this room, and they are not the kind to speak up about something like this. The hallways had a noticeable amount of staining as did some of the rooms.
Some of the others in our family had problems with the staff being rude (i guess the wait staff didn't appreciate the large group we were in), and when I complained about the loud music which kept us up at night, I was given an apology without any remediation or resolution.
After inner-tube sledding, the price of the hotel, surprising hidden fees that are tacked on the bill, a picture with Santa, 2 meals and drinks, and tips to the staff, we ended up spending over a grand for a single night. Had the experience been better, it would have been worth it. I doubt we'll be back.
- Also Known As:
- Suncadia Hotel
- Suncadia Hotel Cle Elum
- Suncadia Resort Cle Elum
- Official Description (provided by the hotel):
- Suncadia offers a wide assortment of catering menus for large & small events. ... more less
- Reservation Options:
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