My family HAD been staying at this place over the past few years but our most recent experience left us with a bad taste. We made a reservation months in advance and when we arrived to check into the property they said that the manager canceled our reservation. No one from the hotel or from Best Western ever responded to offer an explanation even leaving multiple messages with customer service. We were left scrambling to look for a place to stay for 4 days. Luckily we found a place at Campbell's down the street.
It has been 2 months and still no response from either the company or the property. We will no longer stay at any of Best Western's properties
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- Also Known As:
- Best Western Lakeside Hotel Chelan
- Best Western Chelan
- Best Western Lake Chelan
- Chelan Best Western