“Hard to Review a Restaurant That Never Got Around to Serving You, This Place Sucks”
We headed over to BC MacDonald's for ice cream and coffee after eating dinner at another restaurant in town. It was about 7:30 when we arrived. The neon sign in the ice cream parlor side of the restaurant/pub said "Open" and when we walked in, the lights were on, the ice cream and cones were out, and though the place was an absolute mess, it was clearly open. We sat their for 5-10 minutes and no one came over to help us. My husband finally walked over to the bar to ask if someone was serving ice cream and coffee in the other part of the restaurant. The bartender told him, *maybe* someone would get around to coming over there to help us. We waited for another 5-10 minutes (obviously we really wanted ice cream cones and this was the only option our Google search revealed), during which time another group (of about 4-5) people came in to get service. They were also ignored.
Despite the fact that no one ever came to help us, indicating that this place clearly doesn't care about customer service or building business, I can attest that it's not a good value based on reading the menu. Had we ordered coffee, we would have paid over $1 for an extra espresso shot. The absurdity of which one of the girls who came in after us pointed out when she said to her friend, "How much does your coffee shop charge for extra shots?" "35 cents," the other girl replied. "We were charging 50 cents, but people thought that was too expensive so we went down to 25, these people charge over a dollar!" The girls also discussed whether they should just get behind the counter and serve themselves. Maybe that would have gotten the attention of a restaurant employee!
Pitiful. And in case a BC MacDonald's employee tries to respond here with some sort of excuse, the restaurant and pub were not even remotely busy.
We ended up walking to Safety for a pint of Ben and Jerry's. The Safeway staff was very helpful and even found some spoons for us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.