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“Great stop over hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Park Place Inn & Suites

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BEST WESTERN PLUS Park Place Inn & Suites
3.5 of 5 Hotel   |   201 SW Interstate Avenue, Chehalis, WA 98532   |  
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Ranked #1 of 4 Hotels in Chehalis
chehalis, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great stop over hotel”
4 of 5 stars Reviewed October 11, 2013

This is a great stop over hotel although it is not a tourist destination area. The rooms were clean and well appointed and the staff was amazing to work with. Several eating choices are within easy walking distance and it is right off the freeway. I wouldn't hesitate to recommend it.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, October 13, 2013
Dear Patrick,

Thank you for taking the time to complete a review for our property. We value any feedback we receive and will continue to give our guests the best customer service we can offer.

While Chehalis is by no means a "tourist destination location," our little town and the surrounding area does have a lot to offer for folks passing through the area. With the Factory Outlets a few exits north, the antique shopping in downtown Centralia, and all the local shops and places to eat, the Chehalis-Centralia area tends to do well for itself!

I will pass along to the other department supervisors your appreciation for the cleanliness of the rooms and the "easy to work with" staff! They always love to hear when their hard work is appreciated.

We hope to see you again when passing through the area and should you have any questions in the meantime, please let us know!

Thank you!
Maddie
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    157
    63
    6
    5
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
West Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

We have stayed in many Best Western Plus hotels. This facility is with out doubt, the best we have ever stayed in. It sets the benchmark for Plus class. The service was outstanding, the hotel and the rooms were clean and comfortable. It has recently been updated. This is the only hotel if any in this class that included a freshly made-to -order omelet with breakfast.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel R, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, October 8, 2013
Dear Anthony,

Thank you for taking the time to complete a review about our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer.

Staying with a Best Western PLUS means you get more for your money. Whether it be the well appointed rooms or the modern lobby decor, our property is meant to provide guests with the feeling of being at home when traveling. From the room amenities to the property amenities we try to suit the needs of travelers, whether business or leisure.

Our property was renovated in the Spring of 2012 and changes are still being made. The made to order omelet bar has been offered for the past few years and the guests tend to find it a bit unexpected!

We thank you for staying with us and appreciate your positive feedback! I will be sure to pass along to the other department supervisors your gratitude for what we've done to make our property a PLUS. We hope you visit again soon when traveling through the area! If you have any questions in the meantime please let us know.

Sincerely,
Maddie
Front Office Manager
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Arizona
Top Contributor
51 reviews 51 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 24, 2013

This place is as good as it gets, at least for people of moderate means. Our room was spacious and spotlessly clean. Everything in the room looked new. The furniture was unmarred, the carpet was clean, and the walls looked newly painted - no marks or scratches as are common in hotel rooms after a while. I don't know if the property is new, but everything looked like it. We had a room the night before in another town which was also excellent, but this one was about $25 less and included a nice breakfast which the other one didn't. I recommend this hotel enthusiastically.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, October 3, 2013
Dear shen60,

Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guests the best customer service possible.

Our property has been here for 15 years, with renovations being completed Spring 2012. Hardwood floors were put down in our pet-friendly rooms, bathrooms were updated, new beds were put in every guest room, the list continues! We are currently going through some more changes which will conclude early 2014.

I will be sure to pass along your appreciation for the cleanliness of our guest rooms to housekeeping. They always like to hear when their hard work is being appreciated.

Be sure to stay with us again when traveling through the area and see the changes since your last visit! We always love seeing guests return! If you have any questions in the meantime please do not hesitate to contact us.

Thank you,
Maddie
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2013

We will definitely be back if in the area...aside from lost reservation because of the huge lightening storms...(we had a confirmation from the BW main office in Phoenix which never got to Chehalis as the computers were down)...Sue Romo who was on the front desk went over and beyond to make sure we were taken care of...the welcome package for our four legged companion was beyond the odd biscuit some hotels in the BW chain give out....some of the other hotels should really take note...biscuits, a flashing night light for safety and a collapsible water bowl....all items which were appreciated....the complimentary breakfast had made to order omelets which was unexpected and available trays to take breakfast items to our guest room because we travel with our dog....the little extra touches were noticed and appreciated....thank-you

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, September 24, 2013
Dear Gail235,

I would like to thank you for taking the time to complete a review on our property! We appreciate all the feedback we receive and will continue to give our guests the best service we can offer.

You did happen to check in following a storm we had with thunder and lightening and some power outages. It is always a challenge to ensure guests are checked in and taken care of properly when these things happen. So thank you for your understanding in regards to that!

Our guests with four-legged friends are just as special as the guests themselves, so we like to spoil them when we can. The bags we do are just a little something extra we hope are enjoyed.

I will be sure to pass along to the breakfast and housekeeping staff you appreciated their hard work as they love to hear when their hard work is paying off.

Again, we are happy to hear you enjoyed your stay with us and look forward to your nect visit! If you have any questions, please do not hesitate to contact us.

Thank you,
Maddie
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roslyn, Washington
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 13, 2013

I was not super excited when I found out I had to stay in Chehalis while on a recent work trip... it's not exactly a bustling area. However, I couldn't of been happier with this hotel! It is very clean and comfy. The room was a good size, comfy bed, loved the big clean bathroom also. I would suggest skipping the omlet bar though, the veggies are folded uncooked into the egg, which wasn't very tasty. Otherwise, would definitely stay here again when in the area.

Room Tip: This hotel is located on I5, a major interstate highway, so there was a bit of road noise. However...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, September 24, 2013
Dear SJ1980,

Thank you for taking the time to complete a review on our property. We appreciate all the feedback we receive and will continue to give our guests the best service we can offer.

I am glad you happened to stay with us while in town. While Chehalis isn't as busy as Olympia or some of the larger cities, we still try to give our guests the best amenities we can provide for being a smaller hotel allow the I-5 corridor. We try to give our guests the "Home away from home" feeling when staying with us.

I will pass along to the housekeeping staff the cleanliness was a plus, as well as your thoughts on the omelet bar. Any feedback is great as is tells us where we need to focus more.

Once again, thank you for choosing to stay with us and we hope you enjoyed your stay. We look forward to your next visit and if you have any questions, please do not hesitate to contact us.

Thank you,
Maddie
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, United States
1 review
5 of 5 stars Reviewed September 12, 2013

First chain motel we've stayed at that has been maintained in brand new condition. Every feature and amenity was exceptional. Only small disappointment was no dvd player in room, and not even 1 premium movie channel, or the very common now NBC Sports Channel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, September 24, 2013
Dear George,

Thank you for taking the time to complete a review for our property! We appreciate the feedback we receive, good or bad, and will continue to give our guests the best service we can offer.

While the property has been here for 15 years, renovations took place during 2012 to make the property more up to date and give it a "cozier" feel. We try to give our guests the "home away from home" feeling when staying with us, so along with that comes the full hot breakfast, WiFi in every room, the guest laundry and fitness center.

Only a few of our rooms have the DVD players in them, they all happen to be the suites. Aside from that, only the standard cable channels are available in the other guest rooms.

Thank you once again for taking the time to complete a review and we hope you enjoyed your stay. We look forward to your next visit. If you have any questions, please feel free to contact us at any time!

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, United States
1 review
5 of 5 stars Reviewed September 8, 2013

We stayed at this hotel for three nights (intended to stay for only two originally, until we saw the place and decided to add a day). We were looking for an economical place to stay as a launch pad for other adventures in the area. This is a bargain alternative to the waterpark up the road, where we have also stayed many times! Our daughter had the pool and hot tub to herself (with one or both of us along, of course), we stayed in a suite (separate rooms and TVs for us and our child), and the breakfast (included) is a great deal. The room amenities are on par with much more expensive places, and the hotel is very up-to-date. There are many eateries nearby, and we enjoyed the local attractions. I'd return in a heartbeat! My only complaint was the sofa bed in the suite is too firm. The king was divine!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review, September 24, 2013
Dear Barbara,

First of all, thank you for taking the time to complete a review for our property! We appreciate any and all feedback we receive as it tells us what we are doing correctly and what we need to focus more on. We like to give our guests the best we can offer and reviews are a way to ensure that happens.

I'm glad to hear after arriving you decided to stay an additional night with us. We are centrally located, and that tends to be a perk for our out of town guests. When staying with us, we try to provide the comforts of home- the full hot breakfast, WiFi, indoor pool and spa, and guest laundry. When families travel, the amenities often help ensure a pleasant and easy going stay.

Our suites tend to be some of the best rooms for families as they offer the separate area with the full size sofa sleeper and additional television. While the mattresses and sofa sleepers are still relatively new, the rooms less occupied tend to have the more firm beds.

Thank you again for taking the time to complete a review. We look forward to your next visit when in the area. If you have any questions please do not hesitate to contact us!

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Park Place Inn & Suites

Address: 201 SW Interstate Avenue, Chehalis, WA 98532
Phone Number:
Location: United States > Washington > Chehalis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chehalis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Park Place Inn & Suites 3.5*
Number of rooms: 60
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Also Known As:
Best Western Plus Park Place Hotel Chehalis
Best Western Plus Park Place Inn And Suites
Best Western Chehalis
Chehalis Best Western

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