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“Clean, Friendly and Quiet!” 5 of 5 stars
Review of Holiday Inn Express Suites Chehalis - Centralia

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Holiday Inn Express Suites Chehalis - Centralia
2.5 of 5 Hotel   |   730 NW Liberty Place, Chehalis, WA 98532   |  
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Ranked #2 of 4 Hotels in Chehalis
GreenLeadersSilver level
Yorba Linda, California
2 reviews
“Clean, Friendly and Quiet!”
5 of 5 stars Reviewed April 21, 2013

Pam and her team are FANTASTIC. So friendly, welcoming and helpful. I instantly felt like these women were genuine and always stopped to chat with us as we came and went. We stayed for 4 nights in a room on the 4th floor facing the front of the hotel. We never heard the train or the flag pole. The room was super clean, spacious, with all the amenities we needed. The internet was a tad slow for my needs of conducting meetings via Microsoft Lync but I was able to use my Verizon hot spot that worked brilliantly. The morning breakfast offered many options and each morning I had something new. There are a few nice restaurants around the hotel that helped add to the small town charm. We will definitely stay here again!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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120 reviews from our community

Traveler rating
    63
    44
    10
    0
    3
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41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Woodburn, OR
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 19, 2013

This hotel is clean and well cared for. I thought it was brand new and yet it is 4 years old. I have severe allergies to dust, mites and mold. I had no allergy problems! The room was nicely decorated, clean and smelled fresh. The breakfast was nice, they offered both hot and cold dishes. Despite the comment in one of the reviews regarding the train noise, I never heard the train. We were on the 3rd floor facing west, and I never heard the train or street noise. I would definitely stay here again. Hotel staff friendly and helpful!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 3, 2012

Beware! There is nothing posted in this hotel's ads regarding the train noise!!! We stayed one night in the hotel with a group of friends for a weekend outing. We brought a dog with us and when we got there they had to change our reservation from our reserved room to a "pet room". The hotel is next to railroad tracks with crossings. The train whistles blew ALL night long. Every time I would doze off to sleep I would be blasted awake from a blaring train whistle. Everyone we were with complained about the noise. Because we had friends staying down the hall we found out their rooms were equipped with ear plugs, but ours was not. Our room did not have blankets on the beds either. The shower went cold two minutes into my shower and the tub did not drain.

Room Tip: Request a room on the west side of the hotel, ask for ear plugs and bedding if not already provided...
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review, December 10, 2012
Greetings: I would like to thank you for your recent review on our hotel. It is our goal to offer the highest possible service at a fair price on a consistent basis. It appears that we missed the mark with you. The train noise can be an issue and on occasion we do receive a negative comment concerning this. We do our best keep ear plugs in the rooms in the bathrooms in all rooms. Concerning the blanket, we do offer a special blanket just for the pet rooms. This is a new option and the desk should have made you aware of this at check-in. It appears that I have several training opportunities in the coming weeks to better insure that these issues can be resolved. Once again, thank you for your comments and I hope that we can get another chance in the future. Have a wonderful Holiday Season,

Sincerely,
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Charlotte
Top Contributor
213 reviews 213 reviews
191 hotel reviews
Reviews in 184 cities Reviews in 184 cities
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed October 14, 2012

On a two week trip through the Pacific Northwest, we stayed at mostly B & B's and boutique hotels, but this HI Express was quite impressive. We picked this hotel based on Tripadvisor reviews, and it definitely lived up to the hype. It had been a while since we stayed in an HI Express, and were surprised by the quaiity of the room and excellent service. The lady at the front desk when we checked in was as energetic and enthusiastic as any hotel employee we've dealt with in a while (and we travel frequently). The hotel looks fairly new, and our King Room was large and just as nice as what you see in the better Hampton Inns and Hilton Gardens. The free breakfast also seemed a cut above the competition.

The hotel is located only a block or so off I-5, but our room faced to the back and we got little expressway noise. However, it should be noted that a main railroad line is not far from the hotel, and you will get some train noise. We found Chehalis to be a nice town for an overnight stop, with a lovely downtown which has some good restaurants (Mackinaws was very good). Good place to stop before going on to see Mount St. Helens. Overall, we had a comfortable and very pleasant one-night stay.

Room Tip: Get a room which doesn't face the expressway (but you might get some train noise on this side)
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
netherlands
Top Contributor
202 reviews 202 reviews
46 hotel reviews
Reviews in 63 cities Reviews in 63 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed September 29, 2012

The rooms at the HI Express at Chehalis are nice and clean, people are friendly and the hotel is quite new. It's an excellent place to stay when you like to visit the factory outlets at Centralia or want to make a tour to Mount Rainier.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Habra, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2012

Each year I enjoy spending a week in July with my husband as we visit my Grandma. The Holiday Inn feels like home when we come into town. It is nice to be recognized each year we return. Rooms are clean and comfortable. Breakfast is a treat. Internet access is readily available. Plenty of parking on site. Can't wait to return next year.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tchaput, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review, September 14, 2012
Hello. We are happy to hear that you enjoy your annual stay with us and we look forward to seeing you as well again next year. Have a wonderful final few weeks of the summer and into the new year. Thank you for choosing the Holiday Inn Express for your lodging needs.
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Yakima, Washington, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2012

Someday I'm going be in a position to buy a hotel and when that happens the two women that I want to run it are Penny from the Chehalis Holiday Inn Express Cassidy from the Seattle Center Holiday Inn Express,

These women were able to restore my dignity after being humiliated by those not willing to pay attention to the needs of an amputee requiring some considerations when selecting a room. The customoer service offered by Penny was exemplary and every time I am in the area I always make it a point to stop in just to say hello. She is clearly managed by someone who understands the value of investing in relationships with the customers they serve so kudos to you Todd. Your willingness to help support our cause has enabled us to keep fighting for the needs of those forgotten. Thank You.
If you have a chance stop by and try out the hotel it was great and the staff clearly know what they are doing and are empowered enough by managment to step up and take charge of the care that the guests recieve. Because of you my non-profit was able to grant wishes for foster children.

Thank you.
Capital Kids Connection

Room Tip: Any of the staff here can help choose a great room. Todd has ensured his people feel comfortable doi...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Chehalis - Centralia

Address: 730 NW Liberty Place, Chehalis, WA 98532
Phone Number:
Location: United States > Washington > Chehalis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Chehalis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Chehalis - Centralia 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to a new Chehalis/Centralia, Washington hotel! The new Holiday Inn Express & Suites Chehalis/Centralia conveniently located near downtown Chehalis and halfway between Seattle & Portland. Leisure travelers can enjoy a comfortable stay at our Chehalis/Centralia hotel which is minutes from restaurants, shopping & local attractions. Centralia Factory Outlets, Mount St. Helens, Lewis County Historical Museum are all near our hotel in Chehalis & are great for family outings. Adults can spend an evening at the Lucky Eagle Casino or watch the races at South Sound Speedway. With convenient access to Weyerhaeuser Company Research Center, Michael s Distribution Center, Providence Centralia Hospital & Sierra Pacific, our hotel is ideal for business travelers who plan to attend meetings in the area. A 24-hour business center & free high-speed Internet access throughout the hotel, will help you stay connected as you do business on the road. During your stay at our Chehalis/Centralia hotel, take time to enjoy the fabulous amenities. You can relax in the heated, indoor pool & whirlpool or work-out in the fitness center. Every morning, a free Express Start hot breakfast bar is available in the lobby. ... more   less 
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Also Known As:
Holiday Inn Express Suites Chehalis Hotel Chehalis
Holiday Inn Express Chehalis

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