This was a fill-in trip until we go back to Disneyland this Spring, maybe that led me to some unfair expectations. We reserved a "Kids Cabin" room and expected to have a great time, assuming that the price reflected the level of service, we were wrong... After checking in we went to our assigned room and promptly woke someone up, not only were we sent to the wrong room but the wrong room type as well. The second room we were sent to the door key wouldn't work, the third time I had a manager come with us.
Once we got into the room we discovered the TV was broken, maintenance was called to fix it and after they left I put the wires back in place behind the TV, give me a break! The manager comped us dinner and a couple of hours of in-room Nintendo time for our kids, turns out the Nintendo thing was turned off to our room. In all I needed to visit the front desk 5 times during our first few hours, granted all the walking was a great workout but it did eventually get old!
In spite of all that we did have a good time, the kids loved the water park and they have a neat in-house scavenger hunt game called Magic Quest that they loved as well. The restaurants on the property are all very good, expensive, but good. We spent just over $1200 staying there for two nights and eating, buying shirts, etc... Although we did have fun I'm not sure we will ever go back simply due to the check-in experience, it really was that bad.
- Also Known As:
- Great Wolf Hotel Centralia
- Great Wolf Hotel
- Great Wolf Resort
- Great Wolf Lodge Washington/Centralia
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