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“Kids loved it, but pricey” 4 of 5 stars
Review of Great Wolf Lodge

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Great Wolf Lodge
3.0 of 5 Resort   |   20500 Old Highway 99, SW, Centralia, WA 98531   |  
Hotel amenities
Ranked #3 of 10 Hotels in Centralia
Reno, Nevada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Kids loved it, but pricey”
4 of 5 stars Reviewed April 22, 2013

Our family of 5 stayed in a kids cabin suite, which was great. We enjoyed the waterpark for about 3 hours the first day. But on the second day, kids wanted to instead play the MagiQuest game, which they played over 7 hours total without finishing the final battle with the silver dragon. I was impressed that a game could keep them active, excited, and motivated for SOO long. They went up and down those five staircases despite such sore feet. It'd be nearly impossible to come here and not play the game, with so many other kids playing and having a blast. Wands cost from $15-18 and the game $12 more. Then there are accessory wand toppers. Even toddlers had wands! But you get to keep it as a souvenir or use it again or other MagiQuests. As for food, we only had the pizza one night and it was below par. Parents are expected to mind their kids the whole time, so don't expect a parents getaway. Kids can't wait to go again, but with the price, it won't be anytime soon.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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811 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • Any
English first
Bellevue, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 14, 2013

Expect to be surrounded by pint-sized miscreants from the time you enter to the time you leave the facility. Great Wolf Lodge is truly a vacation destination designed from the ground up by a 10 year old. The epicenter of the lodge contains a large arcade the entrance to the water park, multiple gift shops, an ice cream parlor, a pizza take-out window and countless animatronic animals and treasure chests activated by a $20 magic wand that can be purchased in a gift shop. Indeed it provides everything a 10 year old could think of when designing the perfect vacation destination. Unfortunately, even the most well-intentioned 10 year old is prone to a few oversights when designing something as complex as a family vacation destination. Healthy eating options are among the first oversights. While pizza, chicken strips, ice cream, and slushies, may seem like a sustainable diet to a 10 year old, it may in fact have played a role in the wave pool being closed down 5 times in a single day to clean out vomit and fecal matter. Yet another downside of succumbing to the decision making of an adolescent design team is massive pinch points in foot traffic. Again, while I'm sure to a 10 year old the idea of having an electronic scavenger hunt set up on multiple floors of the hotel may seem like a brilliant idea, the reality is it can make for extremely long waits at the elevators. Don't be surprised to wait 5-10 minutes for an elevator to avail itself in this eight story building. Indeed everything about Great Wolf Lodge is designed to provide sensory and consumerism overload to every child who enters.

The saving grace of this establishment is the water park. While it does offer limited options for older or more adventurous children, it is well maintained and has a staff that does a tremendous job at looking out for the safety of everyone while greeting each guest with a smile. I was very impressed with all of the lifeguards energy and enthusiasm as it lasted throughout their entire shift. Certainly limiting water park access to hotel guests alone does help maintain reasonable lines to some of the more popular rides in the park (unless, as mentioned above, the wave pool is closed for emergency cleanup).

All in all, we had a great time at the water park and found the accommodations to be acceptable. However, for the money I would like to see the hotel transcend the level of acceptable. I would say Great Wolf Lodge does a better job at catering to younger children (under 10) than it does older kids. Indeed if hemorrhaging money for the sake of your family’s entertainment is not a problem then the Great Wolf Lodge is a great choice. Otherwise I might suggest you find a city with a nice Ritz Carlton and a stand-alone water park and design your own water park vacation at about the same price.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2013

The kid cabin suite was awesome. Request the first floor and you will have wonderfully high ceilings. Fun for kids but can get pricey with the games and add-ons. Room was clean, pool was clean. There are food options south on I-5 so that you don't have to eat every meal here.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 8, 2013

We had 2 adults and a 5 year old staying in a Kid Camp suite for two nights. The suite itself was great, no complaints there (except the adult beds were too soft for our taste). The water park and other entertainment was fun for everyone. So it looks like a great place. What did not work for us was that they advertise themselves as a family "resort" and the prices they charge are high enough we expected the range of services and facilities of a full service resort, however, they were either lacking or non-existent. Specific examples are that parents are expected to mind their kids 24-hours a day, there are no child minding services and no organized events that you can drop your child off at. Another example is the dining options; primarily these are limited to a bar & grill and the main restaurant which is set up for buffet ... the menu for both is almost identical so it wasn't clear to us why they even bothered separating them into two different facilities. There there is no room service, no fine dining options and no better restaraunts off-site in the local area. So if you are happy with that situation for the price then you will probably have a great time. However, for us we would only consider returning if there was a groupon or other similar promotion where we could stay for a single night at a more appropriate price and focus just on enjoying the water park ... for multi-day trips we will be going to more fully featured resorts in future.

Room Tip: Kid Camp rooms offer kids a separate room (no door) and their own TV with game controller.
See more room tips
  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamiah, Idaho
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2013

I wanted a fun trip to take my family on during November, but I faced a few difficulties. First off, we only had a couple of nights for our trip and couldn't travel too far from home. Secondly, November in Western Washington is right in the middle of it's Fall Rainy Season and is notoriously cold and wet. Thirdly, my children's ages ranged from mid-20's to preteen. I saw the ad for the Great Wolf Lodge in Centralia and knew that is where we should go...and we were not disapointed! The rooms were very clean, comfortable and beautifully decorated. There was a nice roomy fridge to hold our refreshments, plenty of coffee for our morning coffee addiction and though the hotel was very busy, the rooms were incredibly quiet and private. The water park was much larger than I imagined and with such variety that all of my kids (adults to preteens) had a blast! When I got tired of playing, I was able to go to one of the many restaurants, got myself something to sip on and a snack and could enjoy watching the family from one of many seating areas right next to the water park. There were so many interesting stores, play areas and activities, that there was no way ANYONE could get bored. The staff was very helpful and upbeat and we had a memorable time!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Portland, Oregon
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 6, 2013

Check in at 1PM, did not get a room 'til 4PM (after the 4th complains). For some extra money, they'll let you check out at 4PM, this creates waiting for check in, but not inconvenience for them. The sink clogged up in the room. In the wave pool, we found a bloody bandage. In Restroom shower, the drain clogged up as in the room, which smell like urine and feel like slime, we have to take shower back in the room.
This used to be a decent place, but for profit the management trimmed down the staff, that let to terrible services. Heck we are there 4,5 times per year, NOT ANYMORE!!

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2013

First of all maybe it was a mistake to go during spring break, but when we booked I wasn't thinking. So upon checking in at 3:45 we were told the room wasn't ready yet, no problem because they contacted us less than five minutes later to tell us the room was ready. Yes, they were prompt but upon going to our room it had looked clean right up until we closed the bathroom door. Hey, if u stayed in room 6008 before April 4th we got your underwear.They were hanging on the door. Haha! We sort of tried to ignore that until we laid down on the bed only to notice you also left your pizza under the nightstand. maybe the cleaning crew thought we wanted a snack for later. The pools seemed clean, but the lines were way too long and I am pretty sure the hotel was booked solid. I wasn't real impressed, I am a firm believer in getting what you pay for but this wasn't what I paid for by any means. We have stayed at the Disneyland resorts 7 of the last 8 years and they are also expensive and a better deal for you money. I may go back, I went back to Disneyland hotel after reviewing it less than good and was very pleased. Who knows.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Great Wolf Lodge

Address: 20500 Old Highway 99, SW, Centralia, WA 98531
Location: United States > Washington > Centralia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Centralia
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Great Wolf Lodge 3*
Number of rooms: 398
Reservation Options:
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Also Known As:
Great Wolf Hotel Centralia
Great Wolf Resort
Great Wolf Lodge Washington/Centralia

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