My husband and I are both very busy professionals living in Seattle. We were very happy to receive a gift certificate from my parents for the Camano Island Inn for a Xmas gift. We decided to use this in July as an anniversary getaway. We were looking forward to a relaxing, comfortable weekend - time to reconnect.
We booked our room directly through the Inn. They have several rooms and we had the opportunity to select among three available. We booked room 5, in part because we are not big hot tub people and also because the other room, room 6 with ADA accessibility, didn't seem appropriate for us.
We arrived in the late afternoon on a Friday and met with Kari, the Innkeeper. We were checked into our room quickly and efficiently. The only issue here is that we mentioned we were celebrating our anniversary and she made no mention of the on site massage services available or nice dinner options for us. Very clearly, guests my rely on the "notebooks" in the rooms with various take out info and the dinner options sheet provided. Seemed to lack warmth. Honestly, this is no big deal, but worth mentioning.
When we entered our room, the first thing I noticed was the couch. It was this very worn wicker bench thing with frayed cushions. Not shabby chic, just shabby. We looked around a bit and found a nice chair sitting in the hall and brought it to our room. (see photos)
When we returned from dinner and settled in, we noticed that the bed linens were torn and worn through. My husband, who is very low maintenance, mentioned - we wouldn't have our guests sleep with these let alone wash our car with them.
The next day I mentioned the sheets to Joan, very discreetly. She mentioned that - Oh, well we can change them for you. Joan did change the bedding, but even then, the next set were stained and also torn - just not as bad. (see photos)
Then there was the shower. I was in the shower and it continued to make this buckling noise. I was concerned and looked under the no-slip mat. I discovered the shower pan was broken and pieced together with duct tape. (see photos)
We realize the owners are selling the property and that we can't expect hotel accommodations in a B & B, but we were really disappointed. We really think if we had been directed by Kari to a different room when we initially booked - we could have had a much better experience.
Lastly, when I mentioned our overall disappointment when checking out - they suggested I call Kari when I returned to Seattle. Hmm . . . .
The best thing about our stay was the massage we had on site. Kathleen Hansen (I think that is right!) was wonderful! Seek her out on the island even if you are staying at another property.
My parents also gave a gift certificate to my brother and his wife and have asked the Inn to refund their money. My mom was embarrassed and disappointed.
Camano Island is beautiful. The location of this Inn is great. Hopefully with new owners and some upgrades, someone will restore this property to the level it is promoted at.
- Also Known As:
- Camano Island Hotel Camano Island
- Camano Island Hotel
- Official Description (provided by the hotel):
- Discover this rare treasure…for all who desire to experience a different kind of lodging, dining and spa ambiance…Come let us change your mood.The Camano Island Inn is more than just an Inn! ... more less