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“Great Hotel” 4 of 5 stars
Review of Candlewood Suites Burlington

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Candlewood Suites Burlington
2.0 of 5 Hotel   |   1866 South Burlington Blvd, Burlington, WA 98233   |  
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Ranked #2 of 6 Hotels in Burlington
GreenLeadersSilver level
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
“Great Hotel”
4 of 5 stars Reviewed July 21, 2014

We stayed here for one night and let me say we were totally impressed with the hotel. Had lots of room, free laundry downstairs and a little shop down there that you could buy snacks. Close to a grocery store so that you could cook your own food as compared to buying it like other hotels. Front desk staff was very helpful and they give out some amazing discounts! If I'm in the area ever again I would definitely stay at this hotel again, hands down its one of the better hotels out there! Thanks for an amazing stay :)

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, July 22, 2014
Dear Kevin,
We are delighted that your experience at our Candlewood Suites was amazing! Our team takes great pride in providing great service and amenities. Thanks for letting us know that you will stay with us the next time you visit Skagit Valley. We look forward to having you as our guest again.
Sincerely,
Therese Lundvall, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    35
    22
    4
    2
    1
See reviews for
19
20
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Mountain View, CA
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 28, 2014

We enjoyed for a very short time a spotless king one bedroom suite. Arriving very late, we were nicely welcomed by the night staff person. When we discovered that there was no blanket for the sofa bed, she quickly went to fetch one for us. The morning staff was equally friendly.

The suite is no-nonsense but very comfortable. The hotel is set back from I5. We would never have been able to tell we were near a busy interstate freeway. Having the suite was nice, as there were 3 of us. With a door to the bedroom, this makes for 2 private sleeping areas.

The bed was fantastic. The bathroom adequate. We would definitely choose this place again if we were driving through the area.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, July 1, 2014
Dear Needagoodbed,

We thoroughly enjoyed your review of our Candlewood Suites in Burlington. Thanks for taking the time to let us know of your experience and that you would stay with us again! Our Team endeavors to provide great service and a quiet place to sleep. Glad we provided what you were looking for!
Sincerely,
Therese Lundvall, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 5, 2014

We came to Burlington to do some shopping and Whale watching, we booked candlewood just by the reviews it received on trip advisor. The 2 stars did make us wonder but the photos helped us to decide. This hotel is one of the best I have been in for a long time. The staff could not have been any friendlier, Chad made us feel very welcomed and made sure we had everything we needed. The kitchen was fully equipped (fantastic), it was nice to have a choose to eat in or go to restaurant. Our room was clean and comfortable, except we needed a second night stand having one was just some what inconvenient and the recliner was never used it made for a tight squeeze. We liked how new the hotel was, it made our stay even better so we booked another day after our whale watching tour. They also have an area where you can pick up some cold pop, tea, extra sugar or any other little thing you may need or have forgotten. If we come down this way again I guarantee this is where we will be staying. You just can`t loose.

Room Tip: We had a room overlooking the parking lot and the hampton inn it was ok for us but I think next time...
See more room tips
Green Features: Did not have to pay for the use of a pool or hot tub that we never use or have daily cleaning services, you don`t need clean sheets everyday.There`s no continental breakfast served as you have a kitchen all savings for you and the environment.
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, June 6, 2014
Dear mariagrey,

Your review of our Candlewood Suites has brightened our day! We really appreciate that you wrote a candid summary of your experience with us and mentioned Chad by name. Our staff takes great delight in providing fantastic service and we welcome you back anytime you visit Burlington. We love being the light in the window!

Sincerely,
Therese Lundvall, General Manager
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Bozeman, Montana
Top Contributor
96 reviews 96 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed May 29, 2014

We drove 800+ miles yesterday and had to stop.
If you just need a clean, basic place to sleep, this works for that purpose.
Room has small kitchen. The downsides of the room: paper thin walls. The bathroom door is placed at an angle to the room which gives you a ringside seat view of the toilet.

Service was courteous. Close enough to freeway.

Your basic hotel room, nothing more, nothing less.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, June 2, 2014
Dear gerronimo,

Thanks for taking the time to post your review of our hotel. We appreciate hearing your positive comments and about the areas that you found lacking. We strive to provide a friendly, clean Candlewood that provides a Home Away From Home. Hope to see you again the next time you are in Burlington.
Sincerely,
Therese Lundvall, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

I originally saw this hotel on Hotwire, where it's rated a 2 star, checked on trip advisor and it's higher. We'll let me tell you this is the best 2 star hotel I've ever stayed at. We've been to 4 star hotels that were worse. Excellent location, value, price, and pet friendly. We like it so much, we stayed another night. Very quite, large rooms, with great little kitchenettes. Definetly will be back.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, January 22, 2014
Dear 172thomas,
We are so glad that you found us! Our goal is 100% guest satisfaction and we are delighted that your stay with us was to your liking. Thanks for letting us know how your experience was. We look forward to your next visit in Burlington.

Sincerely,
Therese Lundvall, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anacortes, Washington
Top Contributor
143 reviews 143 reviews
39 hotel reviews
Reviews in 83 cities Reviews in 83 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

Easy check-in, super friendly desk attendent. Cant remember her name but i grabbed a couple movies and then when i got to my room i found the TV unplugged (perhaps the last guest was afraid of poltergeist?! Ha) and when i got that done i realized there was no AV cable for the DVD player. Went to the desk. She hurried down to my room, we investigated and she came up with another cable quick. We got it up and going and i had a pleasant stay in a spacious room with a comfy overstuffed be with crispy clean lenins and lots of pillows.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, December 30, 2013
Dear posibilty409,

I am glad that you found our Candlewood Suites in Burlington to be up to the high standards that sets Candlewood Suites apart! We appreciate your candid comments regarding your stay and that you took the time to let us know. We look forward to seeing you again.
Sincerely,
Therese Lundvall, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halfmoon Bay, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2013

On Friday June 7th, 2013, my husband and I arrived at the Candlewood Suites in Burlington, Washington, where we were to spend a night before driving home to Vancouver after a trip to Las Vegas. We've stayed there before and like the hotel - it is modern and clean with friendly service, and a short drive to good shopping and the lovely town of La Conner. AND it has a kitchen with supplies so you can cook and serve dinner for two.

On check-in, the clerk looked at my printed reservation, checked her computer, and said "that's strange...". My reservation wasn't showing. After a few minutes she realized what I'd done. I'd booked us into the Candlewood Suites in Burlington, Massachussets, on the other side of the country! Because they were several hours ahead, I had missed the time to cancel my reservation without making payment. She said, "let me make a call." She called the Maine hotel, explained the situation, asked if they would refund my payment even though it was late, asked the person's name so she could follow up if necessary, and then let me know the Massachussets hotel would not charge me. I was very happy.

Fortunately, there was a room available for us in Washington. Then she looked at what a room would have cost in Massachussets - something like $20 less that night than in Washington. "We'll honour that rate", she told me. That's what I call going above and beyond. (And better service than we received during our stay at the Trump Hotel in Vegas.)

I recommend this hotel as a great place to stay.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Burlington

Address: 1866 South Burlington Blvd, Burlington, WA 98233
Phone Number:
Location: United States > Washington > Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Burlington 2*
Number of rooms: 83
Official Description (provided by the hotel):
We are an award-winning Candlewood Suites, and the only extended-stay property in Skagit County. All of our 83 rooms have full kitchens,and are non-smoking. We offer free wi-fi, guest laundry and BBQ grills in a gazebo. Our Lending Locker is stocked with waffle-irons, George Foreman Grills, blenders, games and much more! We are pet-friendly and close to restaurants, shopping and local events. Enjoy our hospitality! ... more   less 
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