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“Nice suites, good value and excellent service.” 5 of 5 stars
Review of Candlewood Suites Burlington

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Candlewood Suites Burlington
2.0 of 5 Hotel   |   1866 South Burlington Blvd, Burlington, WA 98233   |  
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Ranked #3 of 6 hotels in Burlington
GreenLeadersSilver level
Halfmoon Bay, Canada
1 review
2 helpful votes 2 helpful votes
“Nice suites, good value and excellent service.”
5 of 5 stars Reviewed December 20, 2013

On Friday June 7th, 2013, my husband and I arrived at the Candlewood Suites in Burlington, Washington, where we were to spend a night before driving home to Vancouver after a trip to Las Vegas. We've stayed there before and like the hotel - it is modern and clean with friendly service, and a short drive to good shopping and the lovely town of La Conner. AND it has a kitchen with supplies so you can cook and serve dinner for two.

On check-in, the clerk looked at my printed reservation, checked her computer, and said "that's strange...". My reservation wasn't showing. After a few minutes she realized what I'd done. I'd booked us into the Candlewood Suites in Burlington, Massachussets, on the other side of the country! Because they were several hours ahead, I had missed the time to cancel my reservation without making payment. She said, "let me make a call." She called the Maine hotel, explained the situation, asked if they would refund my payment even though it was late, asked the person's name so she could follow up if necessary, and then let me know the Massachussets hotel would not charge me. I was very happy.

Fortunately, there was a room available for us in Washington. Then she looked at what a room would have cost in Massachussets - something like $20 less that night than in Washington. "We'll honour that rate", she told me. That's what I call going above and beyond. (And better service than we received during our stay at the Trump Hotel in Vegas.)

I recommend this hotel as a great place to stay.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Victoria B.C.
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2013

Mrs. Coopershawk and I stayed here recently and overall we were quite satisfied. As one poster said, it was difficult to find following the instructions on the website. If you exit from I-5 on George Hooper, stay on it and cross South Burlington. Within 100 yards or so there is a sign directing you into the hotel parking lot. Much easier! The hotel is relatively new and everything is spotless. The furniture is lovely but limited, especially if you want to sit at the desk and visit. There is an office chair and a straight back chair and neither one is terribly comfortable. There is a recliner facing the TV but it is too heavy to move. Another poster said that the room was very quiet...I found that I could hear another guest coughing through an adjoining door. The footsteps of the guest above us were also audible. Overall, our stay was very good and we would stay here again if we are ever in the area.

Room Tip: Choose a room on the third floor if you can...none were available for us.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therese L, General Manager at Candlewood Suites Burlington, responded to this review, October 21, 2013
Dear coopershawk,
Thank you for taking the time to let us know about your stay. We appreciate your candid comments pointing out what you liked, and what you found could be improved. We look forward to seeing you again!
Sincerely,
Therese Lundvall, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LAKESIDE
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

We used our reward points to stay at this hotel on our way to the San Juan Islands! Rooms were comfortable and clean. It's difficult to see from the road as its tucked behind another hotel! No problems to note. Perfect for our overnight stay

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Therese L, General Manager at Candlewood Suites Burlington, responded to this review, September 30, 2013
Dear Christina,
Thanks for taking the time to write a review about us. We appreciate your comments and hope that we get another opportunity to serve your lodging needs in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartville, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2013 via mobile

I like the extended stay options when I know I'm going to be in the same area all week. It gives me the option of making a hot meal without leaving the parking lot. The staff at this location was friendly and helpful and there is a great Japanese steakhouse in the same parking area. Very convenient.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TN
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2013 via mobile

The location of this hotel is well placed. Its very quiet and safe, tucked right off the interstate and near the outlet malls. I did feel that the lack of a dresser was inconvenient but not lacking with an adequately stocked kitchenette and easily accessible pantry section all based on the honor system. Definitely plan on staying again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 20, 2013

I spent two weeks here on business and have absolutely no complaints. This hotel is fairly new (it shows up as a construction site on Google Maps) and it shows. The rooms are clean and standard Candlewood fair with a small cooktop, full fridge, desk and a decent sized television. The front desk staff was friendly and helpful and housekeeping did a good job and respected the “do not disturb” sign. The only complaint I have against this place is that it is a little tough to find off of the main highway but, that being said, it’s pretty much the perfect extended stay hotel. It is near an on-ramp to I-5, and there is a Fred Meyer and a Safeway about a mile away if you need groceries or other goods. If you have an extended stay planned in this area this property will more than suit your needs.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cancun, Mexico
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2013

My friend and I were looking for a nice hotel in Burlington to be able to go to a tour in Bellingham and be close to the San Juan Islands ... we couldnt have found better!

The place is brand new, the location is great, the staff is super friendly, the beds are super comfortable everything was super nice and I think at a good price

Will definitely be looking for Candlewood Suites in USA when I go again!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Burlington

Address: 1866 South Burlington Blvd, Burlington, WA 98233
Phone Number:
Location: United States > Washington > Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Burlington 2*
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