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“Discrimination by KOA Manager - Connie” 2 of 5 stars
Review of KOA Campgrounds

KOA Campgrounds
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KOA Campgrounds
6397 North Green Road, Burlington, WA 98233   |  
Hotel amenities
Vancouver, Canada
1 review
12 helpful votes 12 helpful votes
“Discrimination by KOA Manager - Connie”
2 of 5 stars Reviewed August 4, 2011

We are a group of 16 families who annually visit different KOA sites. Last year, we camped at KOA Burlington and we planned to camp there again in 2011 since everybody had a good time. We booked all the cabins and tent sites. To our dismay, we encountered a very discriminating attitude from Connie.

On night # 1, she asked to shut off the movie that the all families were watching after dinner as it had just passed quiet time (10pm). We cooperated since it was passed quiet time. The following morning at 11am, we were playing some music (The Beatles and other Oldies) which some other campers seemed to enjoy and compliment us. To our surprise, Connie came and asked us to turn off the music even when quiet time was not in effect. That same evening at 6:00pm, we were playing a quiz game amongst our friends before dinner time. Connie showed up again and asked us to disperse the gathering (even when we made nearly no noise) at which point we questioned her to explain to herself in regard to her actions. She simply replied "I'm the owner and you have to do as I say or you can check-out and go home".

On night # 3, since it was the last night we sat around our camp fire. Once again, Connie appeared at 11:00pm and poured a bucket of water on our campfire as she told us to "hit the bed", while we saw other campers who's camp fires were still active. We had checked prior to that evening as to when our camp fires were allowed to burn and the response was "However late you want, so long as you're quiet".

Every attempt we made to keep our spirits high and enjoy our holidays were ruined by the Boot Camp Sergeant, Connie. It was a disgrace to KOA's well known reputation for hospitality and "great" customer service.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Richmond,BC
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 2, 2011

We are a group of 15 fun loving,sober families in our mid 40's with sober kids from pre-teens to teens.We have been going out on annual camping trips for the last 8 years.We have never encountered such a racist camp manager or owner or "Military Commander".She stopped us from singing among ourselves even at 7.30 pm The following night she intruded and forced us to leave the out side & literally pushed us into our cabins (much to our disgust),she even put water over our peaceful camp fires,while the rest of the of the campers enjoyed their fires,leaving us to believe that she was a racist.

If you are a group of people wanting to enjoy yourself.This is the last place you would want to be

Lastly a word of advise to the KOA management.If you do not want your reputation to be tarnished,you should get rid of such a arrogant management.

Stayed July 2011, traveled with friends
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about KOA Campgrounds

Address: 6397 North Green Road, Burlington, WA 98233
Location: United States > Washington > Burlington
Hotel Style:
Ranked #1 of 2 Specialty lodging in Burlington

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