From check-in to check-out, every member of the staff that we encountered was friendly, polite, and extremely helpful. Special kudos to CeeCee, who checked us in, and was on the desk every afternoon during our stay. This woman knows the meaning of customer service, something that is very rare in today's world. The room was clean and well maintained, as was the entire property. Location is ideal, right next to I-5 freeway on-ramp, but surprisingly quiet...you really don't hear the freeway traffic. Only possible downside for anyone without a vehicle, is that there are no restaurants close by (except for McDonald's). We will definitely stay in this hotel again when we return next year to visit family.