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“Very nice place to stay!” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Burlington

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Holiday Inn Express Hotel & Suites Burlington
2.5 of 5 Hotel   |   900 Andis Road, Burlington, WA 98233   |  
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Ranked #4 of 6 Hotels in Burlington
Simi Valley
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Very nice place to stay!”
4 of 5 stars Reviewed July 24, 2013

We had a king mini-suite. Very pleasant and comfortable. The mini-suite was spacious, the staff were very pleasant. Having the refrigerator and microwave is a plus. I would definitely stay here again if we are in the area.

Room Tip: We had a mini suite on the end so it was very quiet, large, and sunny.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    38
    55
    16
    4
    3
See reviews for
35
36
5
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Surrey, British Columbia
Top Contributor
103 reviews 103 reviews
56 hotel reviews
Reviews in 57 cities Reviews in 57 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 16, 2013

Very convenient location. Sound transmission is not very insulated throughout the building. Otherwise, service and included breakfast was great. Room fully equipped with fridge, microwave and large flat panel TV. pool and fitness center well maintained.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review, August 1, 2013
Dear conscom,

Thank you for taking the time to post your comments. We strive to ensure all of our guests needs are met and we are pleased to know you enjoyed your stay. We are glad that our location, accommodations and service you received were to your liking and contributed to making your stay that much more comfortable. My apologies for the inconvenience the noise has caused you. Rest assured that we will take your comments under consideration so they will help us become the best hotel we can be. We hope you give us the privilege to continue to serve you in the near future.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
61 reviews 61 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2013

Spent a night here during vacation on our way south along the coast. We had an excellent stay, no complaints. Room was clean, bed was comfy, shower was great. Would stay again to be sure and definitely recommend.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Kentucky
Top Contributor
130 reviews 130 reviews
40 hotel reviews
Reviews in 55 cities Reviews in 55 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 9, 2013

It's your average HIE, not within walking distance from any eatery unless you like MickyD's.
I was there two nights one of which was a Friday night leading into Berry Dairy what ever.
Ask the front clerk if with my Diamond level I could check out a 1:00 pm.
She said no and if I'm not out I'll have to pay another night.
Never ever will I stay here again!!!!

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review, July 31, 2013
Dear Ron S,

Thank you for your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the service you received. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 8, 2013

My partner and I were traveling up to Vancouver, BC to escape the 4th of July fireworks. We decided to breakup the drive north and visit Mt. Vernon. We had made reservations stating we were traveling with my service dog, that I required a quiet room,"not by the elevator or ice machine, no adjoining room door and not near any celebratory guests," please.

We went to bed at 10:30 only to be woken up at 1:20 AM by loud upstairs neighbors. I called but it continued that way till after 2:15 which is a long time if you are tired and got woken up thinking it was an earthquake.

Much to our surprise, we tried to sleep in, with our do not disturb sign on the door, when we find that are directly across form the hotel laundry room and the housekeeping staff was in full swing into loud laughter and gossip. No one appreciate a good laugh more than me but not when i'm sleepy.

Now, I understand that the hotel cannot fully control loud guest who come in late from bars but when one ASKS FOR A QUIET ROOM you do not put them across from a busy area like the hotel housekeeping and main laundry area!

This really sucked and I felt disrespected and not heard. The front dest manager was apologetic but nothing soothes disrupted sleep.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Director of Sales at Holiday Inn Express Hotel & Suites Burlington, responded to this review, July 26, 2013
Dear MariaT3,

Thank you very much for sharing your experience with us. I certainly apologize for the inconveniences you experienced specifically with the noise. Rest assured that your comments will be reviewed by our team and take actions accordingly. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 7, 2013

My spouse and I spent the night here before heading over the cascade mountains in the morning. We enjoyed our stay, the room was clean, the staff was friendly and we got a good nights sleep. The breakfast selection in the morning wasn't great but it was nice to have the option given it was complimentary. I would recommend this hotel for overnight stays for shopping trips or on a road trip as it is just off the I-5.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gering, Nebraska
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 24, 2013

We stayed at this hotel for one night on our way to anacortes. It was clean, comfortable and located close to the interstate. The only issue is that we had a first floor room and the people above us were quite nosiey.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Burlington

Address: 900 Andis Road, Burlington, WA 98233
Phone Number:
Location: United States > Washington > Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Burlington 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Welcome! The newly renovated Holiday Inn Express Hotel & Suites Burlington, WA is located at exit 229 off I-5, minutes from Skagit Valley & Tulalip Casino's, outlets & shopping malls, Burlington/Mt. Vernon attractions, Skagit Speedway, WA State Ferry, whale watching, scenic San Juan Islands, Deception Pass, tulip fields, North Cascades Natl. Park, and the nearby cities of Mt. Vernon, Bellingham, LaConnor and Anacortes. This affordable Burlington hotel features an indoor pool, business center, fitness center and spacious rooms with microwave and refrigerator, plus several two-room suites and Jacuzzi suites! Businesses: Dri-Eaz, Paccar, Janicki, Sierra Pacific, Pacific Woodtech Corp, Shell & Tesoro Refineries, Puget Sound Energy, Nordic Tugs, Draper Valley Farms, Sakuma Brothers, Port Of Skagit County, and Transform. Hospitals: Skagit Valley Hospital, United General Hospital, and Skagit Valley Medical Center. Universities: Skagit Valley Community College. Retail: Seattle Premium Outlets, Prime Outlet Mall, Cascade Mall, Costco, and Home Depot. Attractions: Skagit Valley Casino, Northern Lights Casino, Tulalip Casino, Deception Pass, North Cascades National Park, Skagit Speedway, Riverfront Park, Tulip/berry fields, Seattle and Vancouver, BC. A credit card with proper ID is required for registration. Pets are not permitted on premises. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Burlington
Holiday Inn Burlington
Burlington Holiday Inn Express

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