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“Don't waste your money,,,sleep in your car !” 1 of 5 stars
Review of Cocusa Motel

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Cocusa Motel
370 W. Rio Vista Ave., Burlington, WA 98233   |  
Hotel amenities
Ranked #5 of 6 hotels in Burlington
Abbotsford, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
“Don't waste your money,,,sleep in your car !”
1 of 5 stars Reviewed September 23, 2013

This is hands down the worst motel I have ever seen. We were checked in by a guy who seemed like he had better things to do. Customer service was horrible ! Opened the door to our room and all you could smell was a musty mold / smoke like stench ! The carpets had not been vaccumed. There was dirt and garbage on the floor. We pulled the sheets back to look at the bed and there were cigarette burns and stains on the sheets. There was also hair on the sheets which would indicate they were NOT changed after the last person stayed there. The toilet had a paper band on it as if to say it was cleaned but after lifting the lid,, it was clear that nothing had been cleaned at all. We went back down to the office and informed them of our finding and he handed us a set of sheets.. We asked for our money back and left. Please don't waste your hard earned money on this place. You are better off sleeping in your car if something esle isn't available.. GROSS and very UNCLEAN !

Room Tip: One that isn't at this Motel !
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 people have reviewed this hotel

Traveler rating
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    4
    8
    5
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kelso, Washington
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 3, 2013

Parking lot needs re-paved, stairs need repaired (crumbling) and customer service was not great. Beds were really uncomfortable and their "free wifi" was horrible. Didn't work hardly at all. When I called to ask about (about 5pm) they said wifi goes down for restarts at 6, well its around 5pm, and I knowing a little about restarts it takes a couple minutes, by 9pm I gave up and went to bed. Next time I visit up there I will pay a little more and get better

Stayed September 2013, traveled solo
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Surrey, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2013

We made reservations after reading some reviews about this motel being clean & comfortable, I seriously question if the people that made these "clean" reviews had actually stayed here. At $100.00 a night I expected something decent, this place was bad. Filthy, ripped sheets & towels, cigarette burns in the blankets & a totally horrible experience. I'd spend twice as much to get a clean place to stay.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitecourt, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed July 29, 2013

Had it not been so late we would have kept on driving. Walking in to the room and finding it smelling like a boys locker room, then the dirty wash cloth hanging in the shower to the torn stained carpets, this place was flithy. Thankfully no bed bugs.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 11, 2013 via mobile

The price was right but I wish I would have driven a little further to find a better place to stay. The tile floors and carpet were horribly dirty. I had to walk around in my shoes. The sheets had holes in the and the mattresses were pretty bad. I rate this overall as a 2.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Juneau, Alaska
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 4, 2013

Expectations are everything. If you are looking for an upscale vacation destination, you'll probably be disappointed, if however, you are looking for conveniently located, reasonably priced accommodations, this can work for you. Cocusa has seen its better days, and probably worse days as well. It's an older unit that appears to be getting better. The paint is fresh; the units surround a central courtyard with pleasant plantings and a swimming pool. Ground floor rooms have direct access to the courtyard from within their rooms. The motel is located just off I5, at the Burlington exit, It’s an easy in and out for I5 travelers; however, If you are west bound on HW 20, a U-turn will be required.

The lobby is clean and bright; a very pleasant desk attendant, along with an affordable room rate set the tone for a comfortable stay. The restaurant / bar next door were closed during my stay; however, restaurants of all types, from fast food, to up-scale steak houses are all within a 5 minute drive. A limited continental breakfast is provided each morning in the lobby; fruit, cereal, pastries, muffins, coffee and other beverages are available. ..

My handicap configured room included 2 queen sized beds, one hospital style with built in electric head elevation and a vibrator (no coins required), plus a second bed for family members or an attendant. There was complete wheel chair access to the bath room, sink and shower with proper hand rails on the back and side wall by the toilet.

The TV and other furnishing were old, but serviceable; a small fridge (about 2"X2") and microwave were provided; however, the fridge was on the floor and being small, was difficult to access.

The bottom line: You get more than you pay for, and I'll stay here again.

Room Tip: Bottom floor rooms have direct access to a very nice courtyard and swimming pool.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okanagan
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 19, 2013

When u arrive on a derby weekend and large sporting event to Bellingham and all the hotels close to Bellingham airport are full, u may have to pick a place u usually wouldn't. It was cheap, the courtyard grass/pool area is actually very nice. The rooms are .... Well used. The rooms have all been smoked in so the smell.... Not fresh, and I'm not very good at limbo but the shower head being at a height of 5 feet really gives you an opportunity to practice. The staff and even the other guest were all very friendly so I'm trying to sell the good things. Go here as a place to sleep with no expectations and it should be ok

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cocusa Motel

Address: 370 W. Rio Vista Ave., Burlington, WA 98233
Location: United States > Washington > Burlington
Hotel Style:
Ranked #5 of 6 hotels in Burlington
Price Range (Based on Average Rates): $
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Also Known As:
Cocusa Hotel Burlington

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