We arrived to the hotel and were greeted by a front desk lady, who had very poor hospitality skills, she did not smile or make eye contact, all through the process she looked at her computer screen. I asked her for a room on the ground level because we had heavy luggage, she responded " it is not possible, we are sold out" without even a sympathetic look. Then I asked if she had a map of the area, she said " go around the corner and you will find a rack with all kind of maps" Yes there was a rack, but no map.
The location of this property is horrendous, right next to a "beautiful!!!!!" gas station, and nothing else in sight.
Once we made our way to the room, we find out how dirty and unkempt the grounds are, then we got in and it was all down hill from there, dirty carpets, filthy elevator, and scuff marks on the walls. Now we got to our room, with a noisy AC and a 1980 TV set. The bed covers looked soiled to the point you don't want to sit on them, but worse than that are the pillows. So we called down only to get worse pillows than the ones already there. They were lumpy and the sheets and pillows smelled stale. In a nutshell we had a MEMORABLE night sleep.
Now the food, they have a buffet, no variety and messy and a lady trying unsuccessfully to keep up with it, the fruits were of the poorest quality, mushy bananas, the waffle maker was not set properly so you got "jelly" like waffles.
At checkout the lady (dark hair) with an accent, asked me the usual question "how was your stay??" and I responded " do you really want to know?" yes please, so I shared with her our experience, and she let me know unapologetically that she will let "them" know. I was confused since I did not know who "them might be. Any way we were glad to be out of that dump.
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- Also Known As:
- Country Inn & Suites Bothell Hotel Bothell
- Country Inn And Suites Bothell
- Country Inn Bothell
- Bothell Country Inn