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“Great Stay” 5 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   1414 228th St., S.E., Bothell, WA 98021   |  
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Choice Privileges Points
Ranked #4 of 8 Hotels in Bothell
Certificate of Excellence 2014
Boise, Idaho
1 review
“Great Stay”
5 of 5 stars Reviewed May 4, 2013

My husband and I have been driving through Oregon and Washington for two weeks and when we came to this hotel I believe we hit the jackpot, Our room was great with the most comfortable bed of our whole trip. The lady at the front desk (Lina) was also very nice and most helpful. If I am ever in Bothell again this is where I would like to stay.

Room Tip: Best bed ever! Quiet sleep and nice clean room.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Manager at Comfort Inn & Suites, responded to this review, June 6, 2013
Thank you very much for taking the time to review your stay with us. We're excited to hear we came out as the top hotel for your trip! Guests just love the pillowtop mattresses we hav ein our newly renovated rooms.

We look forward to taking good care of you and your family on your next road trip.
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90 reviews from our community

Traveler rating
    38
    31
    15
    4
    2
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Mesa, Arizona
1 review
5 of 5 stars Reviewed March 31, 2013

Great customer service Comfort inn ans Suites!

An Excellent place!
Seems well managed. Staff encountered were all responsive, very friendly,and polite. A nice touch was the car window scrapers/brushes out for use after a snow fall.

Room Tip: Newly Renovated room!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review, June 6, 2013
Thank you for your kind words. We're glad to hear you had a great stay. We look forward to seeing you and your family again soon. Summer in Bothell, WA is a must see!!

Thanks,

Bri Lopez
Front Desk Manager
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Hastings
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2013

Stayed here one night with two kids. Room was fine - clean and no funky hotel smell. We all slept well. Check-in was quick. Breakfast room was a bit on the small side. The pool was cold - we weren't able to use as too cold for the kids. The pool area itself was kinds of dingy - poorly lit and the hot tub wasn't very hot.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Manager at Comfort Inn & Suites, responded to this review, June 6, 2013
Thank you for taking the time to review your stay with us. I'm sorry to hear that you didn't enjoy our pool. Commerical pools are high volume which means we must constantly check our ph levels and keep the pool healthy and safe for everyone. For this reason we keep our pool heated at 82 degrees year round, we find this temperature is ideal for most guests and healthy for all guests.

Thanks again and we hope sincerely that we will see you and your family again some time.

Sincerely,

Bri Lopez
Front Desk Manager
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Chilliwack, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 9, 2012

We stay here frequently when we are visiting family in the area.
The rooms are nice and clean, and have a fridge, microwave, and coffee pot ... even though they have coffee available downstairs...

There are five lamps in the room and they have plugs in the bases so you can plug in your phone to charge... no having to move furniture to find the plug ins...

The bathroom has a nightlight in it... that is just very thoughtful ... just enough light to guide to the bathroom in the dark.

The beds were very comfortable ... The pillows are different for a hotel.. they are small and square.. but there were 5 of them on our king sized bed...

Breakfast was good... no complaints there..

I guess the only negative thing is that they charge 50.00 for a pet fee... That is almost half the price of the room... this time I left my dog home alone for the night ... I am a responsible dog owner and I put him in his kennel and take him out frequently but the pet room we stayed in near the pool the last time we were there had some stains on the carpet that I reported to the desk before I even brought my dog in. I would be happier if the pet fee were 25.00 and then I could take him and not limit my family visits to one night only .... but of course this applies only if you have a pet... !!!

The staff is great.. friendly with great smiles !!!

Will will stay here again !

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review, June 7, 2013
Thank you for your feedback. I'm glad you enjoyed your stay with us. It's always the goal of all our staff for you to feel at home when you're with us.

We charge $50.00+tax for our pet fee in order to ensure our rooms remain fresh and clean for every guest. After a pet guest checks out we deep clean the room to ensure that it is as free of dander as possible so that we can accommodate all guests with Allergies.

We're so glad you chose our Comfort Inn for your stay. We look forward to taking good care of you and your family in the future.

Thanks,
Bri Lopez
Front Desk Manager
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Top Contributor
83 reviews 83 reviews
15 hotel reviews
Reviews in 45 cities Reviews in 45 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 7, 2012

I showed up without reservations and was given a decent rate with my AAA discount, the front desk clerk was very professional and kind. My room was clean, quiet and honestly, was more than I expected. Loved that it had a fridge and microwave and the huge flat screen was great! Breakfast was typcial with the exception of Hot Pot doughnuts (delicious!). Would love to see more fresh fruit and oatmeal options. Overall this was a pleasant experience and I would not hesitate to stay again.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review, June 7, 2013
We're glad to hear you enjoyed your stay. We're proud to hear that you found our staff friendly, our rooms clean, and had a restful night's sleep. We know that the hotel you stay in can make the difference between a bad vacation and a fantastic one you'll be talking about for years!

We would love to see you again soon. Our breakfast currently stocks 3 different flavors of oatmeal, 3 different types of fresh fruit, hot eggs, sausage, waffles, gravy & biscuits, and as always we still have Top Pot Doughnuts!!!

Thanks,
Bri Lopez
Front Desk Manager
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Comstock Park, MI
Top Contributor
207 reviews 207 reviews
73 hotel reviews
Reviews in 117 cities Reviews in 117 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 20, 2012

UPon arriving the front ask clerk Bri was dealing with a couple of frustrating guests. She was professional and impressive in the way she handled them. She checked me in without a break in her smile or attitude. Room was CLEAN, beds were outstanding. Standard Comfort inn fare for Breakfast. Overall a great stay, great staff. Fair rates for Seattle area,

Room Tip: stay on the back side. there is a side street there but we never heard a thing.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review, June 7, 2013
Thank you for your kind words. I'm glad to hear you enjoyed your stay. We look forward to seeing you again soon.

Thanks,
Bri Lopez
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pearl city hawaii
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 13, 2012

We got in later then expected,the front desk had updated our room and was so friendly and helpful. The room was super clean,beds very comfortable and bathroom spotless. We were very close to our friends and relatives which even made it better. I have stayed at five comfort inns and this one cant be beat. The free breakfast was hot with a very good selection,of just about anything you could wish for. My daughter was so happy they had hot ,good coffee all day and night,I have told many friends about staying there. Forgot to mention,indoor pool and jacuzzi which stayed open till 12pm

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS_FrontDeskManager, Front Office Manager at Comfort Inn & Suites, responded to this review, June 7, 2013
We're so glad to hear you enjoyed your stay! Thank you for recommending us to your friends and family. It's always our goal to be your home away from home.

You never need to worry about a late check in with us, all reservations made with Front Desk have a credit card guarantee. That means that you guarantee the room is paid for and we guarantee that the room is there for only you no matter what time you arrive. Our Front Desk is open 24/7, always staffed by our friendly Front Desk Agents.

Thanks again for taking the time to give us feedback. We hope to see you again soon.

Thanks,
Bri Lopez
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 1414 228th St., S.E., Bothell, WA 98021
Phone Number:
Location: United States > Washington > Bothell
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Bothell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Bothell
Comfort Inn Bothell
Bothell Comfort Inn

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