I would recommend this hotel very highly! I made the reservation over the site and placed a req. for a nice view because my Wife and I were celebrating our 3rd year Marriage Anniversary. We walked into the hotel and were greeted right away by Jessica and Anna. Once I said my name they both said "Happy Anniversary" which meant a lot to My Wife and I. They were helpful with a lot of information about the area. We went to our room and we were upgraded to the Washington Suite...an amazing room! They also placed champaigne in our room. The hotel was very clean..very comfortable..great location! Great Service..great breakfast..can't say enough..if you are ever in Bellingham..pls stay at the Best Western Plus Heritage Inn. Jessica and Anna really don't know how much it meant to have their top level of Guest Service. Thank you both.