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“BW Bellingham” 3 of 5 stars
Review of BEST WESTERN PLUS Lakeway Inn

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BEST WESTERN PLUS Lakeway Inn
3.0 of 5 Hotel   |   714 Lakeway Drive, Bellingham, WA 98226   |  
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Ranked #7 of 23 Hotels in Bellingham
Lynnwood, United States
1 review
“BW Bellingham”
3 of 5 stars Reviewed September 27, 2013

Staff very helpful and professional; hotel lobby is clean and orderly; bathroom in room needs attention. High priced for amenities provided. Can find more reasonably priced and just as good quality in the surrounding area. Disappointing that the TV channels limited in the room so you are forced to go to the lounge/bar for sporting events and spend money on drinks.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    149
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Juneau, Alaska
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 25, 2013

Located right off the main highway (I-5), this Best Western has a great property with access to the ports and shopping at the large mall nearby. The rooms were clean and comfortable and competitively priced (excellent value - especially if you can get a breakfast voucher thrown in).

The facility has a nice pool and hot tub, coffee shop and basic restaurant - had a great breakfast selection. Plenty of parking and a great lounge. Bellingham is the last US city before crossing into Canada and this is a great spot to land for the evening - or a day or two.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altenstadt, Germany
Top Contributor
62 reviews 62 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 21, 2013

Stayed there for 2 nights. Hotel is very easy to reach (just off the I-5). Check in process quick and very friendly staff. Rooms are well sized and clean. Free WIFI throughout the entire hotel. No smoking facility! Indoor pool area looked very good (didn´t use it). Breakfast is not included but there is a restaurant within the lobby area.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
4 of 5 stars Reviewed September 18, 2013

Decent rooms and customer service. The check-in and check-out was fast and friendly. The rooms were clean and the internet was good. We did have three guests in the room, but only 2 towels and 2 coffees provided, so had to call front desk. They resolved quickly. Location is just off the highway. Need to drive to most places. Hotel restaurant was ok, but nobody else was there when we went.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 17, 2013

I called the hotel staff for pickup at the airport. I was told they would be there in 15 minutes. 25 minutes later I called back. There had been a shift change. The staff member knew nothing of the transport. He said in 15 minutes. TWENTY FIVE minutes later a driver came. That was 50 minute wait for a 7-minute drive.

In my reservation I made only one preference: quiet. This was not honored. Our room was in the open area above the in-house pool. I asked and received a room change. The halls were full of the chlorine smell.

The room was nice. The location was not good for walking to anything of interest. I would not stay here again.

Room Tip: If you do not want pool noise and lots of chlorine smell, ask for a room in a side hall.
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana W, Director of Operations at BEST WESTERN PLUS Lakeway Inn, responded to this review, September 18, 2013
Cecilia K-

Thank you for taking the time to write a review about your recent experiences here at the BEST WESTERN PLUS Lakeway Inn. It's from these comments that we can improve and be the best in Bellingham.

On behalf of the entire team, we are very sorry regarding the pickup you had from Bellingham International Airport. We failed and I can assure you this will be discussed with the team ASAP to correct.

We appreciate your business and hope you consider giving us another try next time you are in Bellingham.

Make it a Great Day!

Mr. Dana Weber
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Black Diamond, WA, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 9, 2013

if not for the location, right on the lake this would just be an average, older hotel that needs updating badly. the air conditioning units are loud and inefficient with no thermostat so they run all night and the room is either too cold or too hot. the "solar" hallway between the parking lot and the rooms is probably nice in winter but in august it is all you can do not to pass out from the heat and seriously could be a health problem

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana W, Director of Operations at BEST WESTERN PLUS Lakeway Inn, responded to this review, September 15, 2013
Scott V.-

Thank you for taking the time to write a review about your recent stay with us. I apologize our hotel did not meet your satisfaction and I can guarantee you that we will look at your comments and improve.

I would like to discuss your stay further. If you get the chance, please contact me at 360-392-6550 or by e-mail at dana@bellingham-hotel.com.

We do appreciate your comments and we hope to see you again.

Make it a Great Day!

Mr. Dana Weber
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kapaa, Hawaii, United States
1 review
4 of 5 stars Reviewed September 3, 2013

Rooms were clean and beautiful and well maintained. Staff was wonderful and accommodating. Perfect for visiting WWU to check out the school. Restaurant downstairs, Oboe I believe, was perfect and they had great room service, very quick with a few places within walking distance including a grocery store. Access to the school was easy and a short drive brought you to lots more cheap eating places. Overall a great experience and much appreciated. East to get on and off the I5 too!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana W, Director of Operations at BEST WESTERN PLUS Lakeway Inn, responded to this review, September 5, 2013
Nalani B-

Thank you for the kind words regarding your recent stay with us! We are glad you enjoyed it! Look for some exciting changes coming very soon to the hotel as well!

Make it a Great Day!

Mr. Dana Weber
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Lakeway Inn

Address: 714 Lakeway Drive, Bellingham, WA 98226
Phone Number:
Location: United States > Washington > Bellingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Bellingham
#4 Romantic Hotel in Bellingham
#7 Family Hotel in Bellingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Lakeway Inn 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Best Western Plus Lakeway Hotel Bellingham
Best Western Lakeway Hotel
Best Western Bellingham
Bellingham Best Western

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