We were charged $400 for one night - and didn't get to stay at the hotel. Our reservation was cancelled online, and we thought we had cancelled successfully. The confirmation said, "You are within our policy timeframe" so we assumed the cancel had occurred. Their policy is that the room must be cancelled 3+ days in advance, & altho we cancelled within 24 hours, we had made the original reservation 3 days ahead. They are thus able to charge the confirmed cancellation customer, and accept another customer asking for the room - because they know customer 1 won't be showing up. The staff insists they are a small business and must charge us anyway. The cancellation occurred in November, and we weren't billed until after Christmas, when we certainly weren't expecting it. We can't recommend this hotel at all. Beware!
- Official Description (provided by the hotel):
- Hotel Bellwether is Western Washington’s premier upscale waterfront hotel, providing luxurious accommodations, attentive service, and personalized amenities that pamper the leisure traveler, support the corporate traveler, and facilitate hassle-free meetings and outstanding weddings and events. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Hotels.com and Otel so you can book your Hotel Bellwether reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bellwether Hotel Bellingham