Although the staff at this hotel is friendly, the rooms are terrible. I took a group of 18 students on a trip and none of our rooms were very clean. My room looked like it hadn't been cleaned at all--the floor was dirty (to the point where I didn't feel comfortable walking on it without at least socks on), one bed looked dirty and the other had cigarette burns through the comforter, blanket, and sheet. The hotel did not seem or feel safe--there were surveillance cameras in each hallway, and a warning in the room to report suspicious activity and/or persons, and the door did not shut all the way without major effort. The curtains were broken and didn't close all the way, and the window would not lock. I slept a total of two and a half hours because I was awoken several times in the night by people talking loudly and banging on doors. The only reason we stayed here was because no other hotel close to WWU had room for 21 guests; however, if we faced this situation in the future, I would either place my students at two separate hotels, or stay in a different city rather than stay here again.
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