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“Not up to snuff compared to other Hampton Inns” 3 of 5 stars
Review of Hampton Inn Bellingham Airport

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Hampton Inn Bellingham Airport
2.5 of 5 Hotel   |   3985 Bennett Drive, Bellingham, WA 98225   |  
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Ranked #9 of 23 Hotels in Bellingham
Bellingham, Wa
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not up to snuff compared to other Hampton Inns”
3 of 5 stars Reviewed April 17, 2012

While the hotel is conveniently located and quiet, the doors have a large space underneath them, meaning smells in the hall become smells in your room. Staff was prompt to spray when a neighbor began illegally smoking in a nearby room. They were able to switch me to a new room, but that room had a lumpy comforter that literally had 6-7" in diameter clumps in some areas and absolutely no fill in other areas. Basically my comforter looked like lumpy rain clouds, not the kind you'd want to sleep with. When I brought that up, the girl at the front desk told me they all look like that due to washing. If that is true, then my first room's blanket was never washed, and the hotel uses such cheap blankets that they are rendered useless once they are washed. In any case, I was less than pleased with the hotel, despite staff efforts to be helpful. It just wasn't up to the usual Hampton inn standards.

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Director of Sales at Hampton Inn Bellingham Airport, responded to this review, April 24, 2012
T Y, thank you so much for your response. I can completely understand how you feel. I am glad that our staff was able to move you to different accommodations. Unfortunately the comforter was not what was expected. I spoke with our Lead in Laundry about the comforters and why there would be a difference. As it turns out they found out that the fibers in the comforters had a problem with clumping when it came to drying them. Now, we are required to clean EVERY comforter after each stay, therefore the clumping can become more pronounced as you found out. The Laundry has already begun getting rid of those and purchasing new comforters that are of higher quality and NO clumping. This is what you witnessed in the first room you were assigned in. We hope that you do choose to stay with us again. If you would like to discuss more things we can improve upon I would be more than happy to listen. Thanks again for your comments.
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289 reviews from our community

Traveler rating
    119
    98
    54
    12
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 17, 2012

The hotel is safe and the manager -- if still the same one as last year -- is friendly and helpful. (I was rushed and did not see him during recent stays). What is happening to the desk personnel at Hampton Inn? The last two calls for reservations have been so off-putting that I almost booked another hotel. The rooms used to feel fresh and clean. They are stil clean; however, now the freshness has disappeared. The pillows -- and even beds and rooms -- smell oddly like very cheap perfume mixed with mosquito repellent. I have enjoyed this hotel and looked forward to staying there over the last few years and hope it goes back to the welcoming fresh, clean and pleasant place it was! Do give this hotel a try -- I am hoping this is a temporary fluke that will disappear into a great-stay again soon.

Room Tip: Ask for less or no spray in the room. I received this advise from other guests, and it served me wel...
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Stayed March 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Director of Sales at Hampton Inn Bellingham Airport, responded to this review, April 18, 2012
We are very sorry to hear that your stay was not as it has been in the past. This is not our normal level of service and will definitely look into the issues you have described. Our staff works hard to make sure every stay at our property is a great stay. Thank you for your comments, when you come and stay at the Hampton Inn next time please don't hesitate to give us your comments both here and at the Front Desk so we can make your stay the best we can. If you would like to contact me, please feel free and I would love to hear anything else we can improve.
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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 17, 2012 via mobile

Good place to stay. If you want to take advantage of the park and stay, don't book through a 3rd party (ie: Expedia). Proximity to airport was good, and the hot breakfast in the morning was nice. Also offering of cookies, tea, popcorn, nuts, etc. in the early evening. Stayed with my family and enjoyed it.

Stayed April 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Director of Sales at Hampton Inn Bellingham Airport, responded to this review, April 18, 2012
Thank you for your comments. It is nice to hear that our Park n' Fly package is well received. We hope that next time you are coming to Bellingham that you choose to stay with us.
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Penticton, Canada
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 7, 2012

Hi,
Great spot for staying before a flight out.....and the park & fly deal is pretty good.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Director of Sales at Hampton Inn Bellingham Airport, responded to this review, April 10, 2012
My name is Alex, I am the Director of Sales at the Hampton Inn Bellingham Airport. We appreciate you post! We also appreciate that you enjoyed our property and were able to take advantage of our Park n' Fly package. We hope that you will choose us in the future when you are coming to Bellingham.
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delta,BC
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 9, 2012

On two recent occasions, we have overnighted at this hotel because we had a real early flight the next day. The personnel at this property provided the very best service we have encountered at any hotel in recent memory and we travel a lot and have visited many properties in all price categories all over the world. outstanding people. note to other hotel managements, send one of your people here to learn how it should be done!

Room Tip: ask for a corner room
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Director of Sales at Hampton Inn Bellingham Airport, responded to this review, April 10, 2012
We appreciate you post! My name is Alex, I am the Director of Sales at the Hampton Inn Bellingham Airport. Thank you for noticing our customer service, we hope that we can continue to keep that our priority. Our guests are the backbone to our success and we work to keep them happy. We hope the next time you are flying out of Bellingham you choose to stay with us.
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Puyallup, Washington
Top Contributor
69 reviews 69 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 1, 2012

Wonderful place just off the freeway in Bellingham WA and just a minute to the local airport.

Management and customer service are top notch. Nice breakfast in the morning is included too.

Popcorn and cookies in the evening as well as a juice bar that is open 24 hours.

We took advantage of their park and fly program for our stay.

Would definitely stay there in the future.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Director of Sales at Hampton Inn Bellingham Airport, responded to this review, April 10, 2012
Thank you for your response. We are glad that our location and close proximity to the airport made your stay that much more enjoyable. We also hope that our customer service continues to "Wow" all of our guests. We hope that you will choose the Hampton Inn next time you are in Bellingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granbury, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2012

Was a enjoyable stay. Staff was outstanding,and helpful. Made us feel at home. Room was comfortable, and the bed was very comfortable also. You won't be disappointed!

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Bellingham Airport

Address: 3985 Bennett Drive, Bellingham, WA 98225
Phone Number:
Location: United States > Washington > Bellingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Bellingham
#6 Romantic Hotel in Bellingham
#8 Family Hotel in Bellingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Bellingham Airport 2.5*
Number of rooms: 132
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Also Known As:
Hampton Inn Bellingham Airport Hotel Bellingham
Bellingham Hampton Inn
Bellingham Airport

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