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“Poor Service” 2 of 5 stars
Review of P.F. Chang's

P.F. Chang's
525 Bellevue Sq, Bellevue, WA 98004-5031
425-637-3582
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Ranked #33 of 414 Restaurants in Bellevue
Price range: $21 - $30
Cuisines: Chinese, Asian, Family Fare
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Late Night, Reservations
Seattle
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Poor Service”
2 of 5 stars Reviewed October 6, 2012

They may as well have a drive thru window....this place reminds me of a fast food restaurant that wants to become a sit down restaurant. The staff seemed really inexperienced. The server did not know the menu and did not have time to find out. He managed to get our water order wrong. We asked for water with lemon. He brought water without lemon, in dirty glasses and managed to spill some of it on the table; did not wipe the mess up. We had to deal with it. He forgot to order one of our dishes all together...the list could go on. It wasn't necessarily his fault. Why would a manager schedule inexperienced staff on a Friday night dinner shift and then not go behind them to ensure that they are serving the clients well? There are a lot of restaurants to choose from; I would avoid this place. We will not be going back to a PF Changs again,

  • Visited October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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172 reviews from our community

Visitor rating
    50
    65
    32
    17
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Port Orchard, Washington
Top Contributor
60 reviews 60 reviews
40 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“The MacDonald's of Chinese Food”
3 of 5 stars Reviewed September 27, 2012

Like MacDonald's there aren't any surprises at PF, the food is okay and the prices are reasonable. A nice place to eat if you aren't looking for anything new or exciting.

Visited October 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Girardeau, Missouri
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Just can't beat”
5 of 5 stars Reviewed September 4, 2012

PF Changs if you love asian cuisine. This Changs is no exception. Excellent food and quality. Service excellent as usual.

Visited August 2012
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vancouver
Top Contributor
114 reviews 114 reviews
70 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
“Always a favorite! We will be back!”
5 of 5 stars Reviewed September 4, 2012

Friendly servers, great service and food that is cooked to perfection. This is always what awaits at this restaurant. It was super busy and yet you still feel as though the quality and experience is top notch. Can't wait to be back.

Visited September 2012
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Victoria, Canada
Senior Contributor
30 reviews 30 reviews
19 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Amazing”
5 of 5 stars Reviewed August 5, 2012

Excellent food, great service. Everyone working there is happy, friendly and they enjoy working there. Good place to take kids as they have a great and fun kids menu. Best egg drop soup!!

Visited July 2012
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