I am a member of the Coast frequent guest program so I have stayed at many of their hotels and know of the quality usually associated with Coast Hotels. I admit that we are discerning consumers but we are NOT unappreciative and overly critical travellers. This facility was an anomaly for my wife and I along with two other families who stayed at the hotel at our suggestion.
We reserved three of the 'loft' suites which in context are nice and our group enjoyed the design. However the wall covering did not appear to have been replaced for some time. The faucets leaked, the tub had mould evident in the grouting, the air distribution didn't perform well so some basic upgrades of tired surfaces and hardware is needed. The beds were very comfortable which was much appreciated.
The worse evidence of the need for a complete makeover was the horribly dirty cloth chairs and sofa. We actually put used towels on the arms and seat cushions to keep our clothing from getting stained. Aside from the appearance, we couldn't help but wonder about the makeup of the stains.
The outdoor pool which looks so inviting on line seemed to have not been cleaned or tested for chemical needs for some time. It was a putrid shade of blueish/yellow so only unknowing and unsupervised children and people with poor vision would ever venture forth. And the chairs and tables around the pool area were old and several were so damaged, they couldn't be utilized.
Owners of Coast Bellevue, please do yourself and your guests a huge favour... Clean up your property. Spend money to make it attractive in the rooms and not only in the lobby. I can imagine that your property gets a great deal of traffic every year, but that only means that some of the profits have to be reinvested to maintain your traffic.
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- Also Known As:
- Westcoast Hotel Bellevue