I didn't stay here myself, but my daughter was travelling with a group who stayed here overnight. The accommodation is as expected for the price - great for those on a budget and passing through.
My review concerns the staff - Pete in particular. When my daughter left the hotel, she forgot to pick up a new pair of boots which she had purchased the previous day. Devastated by the fact she had left them behind, she contacted the hotel to be told that they had found them. With Pete's help I arranged a shipment with UPS (I was in the UK) to collect the boots and deliver them to another hotel in Newark. There were multiple emails and phone calls to and from "Pete", but he saved the day and took the boots to the UPS store for me - twice! I couldn't have asked for better service and for anyone to offer more help than he has done. He went out of his way to ensure the boots were at the UPS collection point on time. What a star!
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