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“Great stop over” 4 of 5 stars
Review of BEST WESTERN Wytheville Inn

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BEST WESTERN Wytheville Inn
2.5 of 5 Hotel   |   355 Nye Road, Wytheville, VA 24382   |  
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Ranked #10 of 18 hotels in Wytheville
GreenLeadersBronze level
A TripAdvisor Member
“Great stop over”
4 of 5 stars Reviewed January 22, 2014

Clean and friendly and most importantly pet friendly. Close to major highways and restaurants. Courteous staff and very helpful with finding local attractions. Breakfast was a typical continental breakfast.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, February 3, 2014
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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293 people have reviewed this hotel

Traveler rating
    79
    97
    56
    35
    26
See reviews for
92
109
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Washington, Ga, United States
1 review
3 of 5 stars Reviewed January 20, 2014

We stopped here at this hotel twice in 10 days, on our way to PA and on our way back to GA. The first night was horrible. The whole wing of the hotel smelled overwhelmingly of cigarette smoke and was overrun with stink bugs. The second night was much better. In a different wing the place was clean smelled fresh and lacked the nasty bugs.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, February 3, 2014
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. I do apologize that you felt that your needs were not met. Let me assure you that we did check the room and take care of the problem and called the exterminator. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daniels, West Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2014

My wife and I stayed at this lovely Best Western hotel on New Years Eve 2013, and as a result, we will be repeat customers! Wonderful, modern hotel. Courteous staff, clean, modern rooms, delicious hot breakfast. We were recognized as frequent Best Western travelers, and check-out was fast and simple.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, January 8, 2014
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

Best Western Wytheville, VA is an Excellent place to stay and has a very friendly staff. They seem to want to make sure you have a great stay. We have stayed there many times the past couple of years and are planning to stay there in the future. We even plan our trip so that we can stay there as the mid point on our trip. The breakfast is usually hot and well stocked. The person keeping the breakfast food stocked is aways very busy and always seems to take time to say hi and ask how we are doing. The check in and check out persons are also very nice and seem to go out of their way to make polite conversation.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, January 8, 2014
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2014

The room was acceptable, although older & required maintenance. The non management staff was very good, friendly & helpful. It usually takes somebody going out of their way to upset me & management sure did. They committed to an "extended stay" rate, which I accepted & extended my stay, more than once. However management decided to raise the rate WITHOUT NOTIFYING ME! I found out at checkout & to my dismay they claimed there was nothing to be done. As a Diamond Elite member of Best Western Rewards I'm reconsidering just how rewarding it is to stay with Best Western Hotels. What's next, sneak into the rooms at night & take money out of our wallets?!

  • Stayed December 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, January 8, 2014
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. I do apologize that you felt that your needs were not met. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2013

Hotel employees were very nice but the hotel itself needs updating. The door to enter the building from the outside was broken, not good security. Hallways needs to be refreshed, just a general updating of the building.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, January 8, 2014
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. I appreciate suggestions from our guest of how we may better serve you. Some things we can fix right away but others take time. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 28, 2013

We chose to stay at this Best Western on our trip home from Florida because it accepted pets. When we arrived they told us we a have special room that is designated as pet rooms. When we entered the room it was literally freezing. While I appreciate that perhaps this is an energy saving issue we reserved this room well in advance so you would think that the heat might be on low at least, but totally off so there was no heat is ridiculous. The bathroom never really heated up during our entire stay. We have never experienced such a thing in all of our travels. The entire nights stay was very uncomfortable. Breakfast was sparse and not very good. We waited at the check out while the person on duty sat in her office.
Not recommended!

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, December 31, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. I do apologize that you felt that your needs were not met and the rooms you were in was not up to BW Standards. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Wytheville Inn

Also Known As:
Best Western Wytheville Hotel Wytheville
Best Western Wytheville Hotel
Best Western Hotel Wytheville
Best Western Wytheville
Wytheville Best Western
Address: 355 Nye Road, Wytheville, VA 24382
Phone Number:
Location: United States > Virginia > Wytheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 18 hotels in Wytheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Wytheville Inn 2.5*
Official Description (provided by the hotel):
Best Western Inn Wytheville. Wake up to a great day at our hotel in Wytheville, VA. Enjoy a gorgeous sunrise over the mountains and a delicious complimentary breakfast. For business, our free high-speed Internet access keeps you connected. For pleasure, the outdoor pool is a great way to relax in the afternoon. Best of all, Best Western Inn Wytheville offers pet-friendly accommodations so you can bring the whole family along! ... more   less 
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