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“Nice rooms, but......” 3 of 5 stars
Review of BEST WESTERN Wytheville Inn

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BEST WESTERN Wytheville Inn
2.5 of 5 Hotel   |   355 Nye Road, Wytheville, VA 24382   |  
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Ranked #10 of 19 hotels in Wytheville
GreenLeadersBronze level
Bethlehem, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice rooms, but......”
3 of 5 stars Reviewed September 3, 2013

Okay. I know I have a sensitive nose, but the halls and linens had a stale cigarette
smell that was offensive. They could take a page from the Clarion's book, and use a
deodorizing spray to make the halls more pleasant. I smelled it all night on my sheets....very
unpleasant! Big bathrooms were a nice surprise.

Room Tip: The second floor rooms have no elevatior and steep stairs so beware.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, September 5, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. I appreciate suggestions from our guest of how we may better serve you. I will pass these suggestions to the other departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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347 people have reviewed this hotel

Traveler rating
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    68
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Laurens, South Carolina
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 2, 2013

FINALLY… A hotel that realizes that the air conditioner fan needs to stay running! So tired of other hotel fans waking me up every 5 minutes shutting off and turning on. (Big A+ from me on that alone)

lt was easy for my GPS to find and I like that is a little off the beaten path. This hotel does not have an elevator but it does have interior corridors. Room was fine but hotel could use some extra cleaning in the stairwells (smelled bad) dirty spot on sheet and ripped towel.

The room has a fridge, microwave, hair dryer and a heat lamp in the bathroom. Pillows were soft and we got a pretty good deal at $61.44 after taxes with Priceline but the person in front of me was able to get a room for around $72 with AAA discount (Sunday night, Labor day weekend).

I found the GM very nice and pleasant as she checked me in and was still working the next day 15 hours later at check out.

Breakfast bar is decent and seating is good size taking up most of the large lobby. It has two different waffle makers, about 5 different cereals, eggs, a toaster for bread and bagels, yogurt cups, sausage and gravy, warm biscuits, sausage patties, orange and apple juice, muffins, etc.

Pros-Soft pillows, LCD TV, location, breakfast included, allows pets, fridge, free Wi-Fi, outdoor pool, microwave, quiet location, large shower head

Cons-No elevator, stair wells smell bad, ripped towel, dirt (?) on sheet, security (unlocked side door). I understand no elevator, but all other issues are easily corrected.

Summery-I would like to stay here again if they correct these easy but very important issues.

Room Tip: A little off the beaten path, so rooms are quiet No elevator, request 1st floor if you have trouble...
See more room tips
Green Features: Looked like they might have reused a bed sheet! Not worth being enviro friendly if I get dirty sheets.
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, September 3, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. Also I want to thank you for the suggestions of how we may better serve you. I will pass these suggestions to the other departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Ohio
Top Contributor
74 reviews 74 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 31, 2013 via mobile

Stayed here with our collie boy on our way to the beach. Our room was spacious, well-appointed, and clean. Well-located in quiet area. Gated "dog park" and plenty of other green spaces for walking the dog. Breakfast not awesome but far more extensive than expected from what was billed as a "continental" breakfast buffet. Yes, it's an older property, but it has been renovated and has VERY comfortable beds and pillows. We, too, noticed that entrance door from parking lot was not secured and hope that management will take care of it asap.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, September 1, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. If you have any suggestions of how er may better serve you please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge Springs
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 30, 2013

This hotel is in a good, quiet, location. Has a good breakfast in the AM included. Our particular room had a so-so comfy mattress, and the bathroom wasn't super clean, but OK.. Nice lobby/breakfast area and pool... Would try it again most likely.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, September 1, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. If you have any suggestions of how er may better serve you please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, United States
1 review
4 of 5 stars Reviewed August 30, 2013

Was in town for the Bristol nigth race, and found this place to be clean and accomodating. The refrigerator worked, beds were clean, towels were clean, staff was helpful and friendly, carpets were clean. With the exception that all local hotels, including this one, jack up their prices durring NASCAR weekends, overall I was satisfied with the excperience and the room.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, September 1, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. If you have any suggestions of how er may better serve you please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, United States
1 review
5 of 5 stars Reviewed August 26, 2013

We have always stayed at Best Western when we travel. They allow pets and are great for all accomidations, clean and comfortable. We love the accomidations in Wythville, VA and will go out of our way to stay there. We have found them to be best in their services, clean, comfortable,quite, good coffee and good breakfast.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, August 29, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home - whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Top Contributor
125 reviews 125 reviews
43 hotel reviews
Reviews in 78 cities Reviews in 78 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed August 25, 2013

Have stayed here in the past but won't be staying here ever again. The ownership/management has no regard for loyalty and are only concerned about your dollar. There are much better options in the area. Most of the major chains are nearby and the price point isn't much different. So, I will be utilizing those facilities in the future for sure.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, August 29, 2013
Thank you for your comments concerning your stay at the Best Western Wytheville Inn. I appreciate your taking the time to write. I am disappointed we failed to five you the fine accommodation and consideration we strive for . We do appreciate your patronage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Wytheville Inn

Address: 355 Nye Road, Wytheville, VA 24382
Phone Number:
Location: United States > Virginia > Wytheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Wytheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Wytheville Inn 2.5*
Official Description (provided by the hotel):
Best Western Inn Wytheville. Wake up to a great day at our hotel in Wytheville, VA. Enjoy a gorgeous sunrise over the mountains and a delicious complimentary breakfast. For business, our free high-speed Internet access keeps you connected. For pleasure, the outdoor pool is a great way to relax in the afternoon. Best of all, Best Western Inn Wytheville offers pet-friendly accommodations so you can bring the whole family along! ... more   less 
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Also Known As:
Best Western Wytheville Hotel Wytheville
Best Western Hotel Wytheville
Wytheville Best Western

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