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“Nice and clean with extras” 4 of 5 stars
Review of BEST WESTERN Wytheville Inn

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BEST WESTERN Wytheville Inn
2.5 of 5 Hotel   |   355 Nye Road, Wytheville, VA 24382   |  
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Ranked #10 of 19 hotels in Wytheville
GreenLeadersBronze level
A TripAdvisor Member
“Nice and clean with extras”
4 of 5 stars Reviewed July 29, 2013

Great hotel for a family or business traveler. Pool was chilly but wifi, fridge, microwave in the room were great. Breakfast was crowded but variety of foods was wonderful. 24 hour coffee and tea also great. Ice machine was hard to find and far away from the room. Loved that it was away from highway noise.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 30, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home - whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Indianapolis, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 28, 2013

Nothing spectacular here, just a good value. Beds were soft and comfortable. Check-in/out were easy enough, though I did have to wait several minutes to check in as there was noone manning the desk when I first arrived. Breakfast was good and would have been better if there was more of it. We got up after a large group of Boy Scouts who were leaving had just gone through and there wasn't much left...except their huge mess in the dining area. Oh well, would stay here again for the right price if passing through again. As another reviewer noted the back doors were unlocked and anyone could just walk in. It looked like there were keycard access panels next to the doors for room keys, but maybe it isn't working? There are obvious security cameras in all the hallways and other places though. So security may be questionable.
Thanks

Room Tip: Get something on the first floor unless you're travelling light.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 29, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centerville, United States
1 review
5 of 5 stars Reviewed July 28, 2013

We stayed at the Best Western in Wytheville, VA on our way to Myrtle Beach. The staff was friendly and the room was very clean. The continental breakfast was delicious and had a few hot items as well. The biscuits and gravy were amazing. We will definitely return next year. Word of advice, make reservations at least 48 hours in advance. Wytheville seems to be a popular city to stop as a halfway point for vacationers heading south. We saw many weary travelers turned away because they did not have a reservation and the hotel was full.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 30, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home - whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kissimme, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013

We only stayed one night on our way to TN, but we were extremely pleased. The lobby looked nice, the room was clean and comfortable, and the staff was exceptional. The hotel desk staff was especially accommodating. The breakfast was appealing, and the sitting room was larger than most. I would definitely stay there again, even if I had to drive a little longer.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 29, 2013
My wife and I travel a lot and consequently stay many nights in motels, mainly Best Western, Holiday Inn and Comfort Inn. Rarely are we displeased with our room or the motel--we find most are quite good. What sets this motel apart from the others is the very pleasant raised eating area as well as the well-supplied popcorn machine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kannapolis, North Carolina
Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 24, 2013

My husband and I stayed at this property as a stopover last June at the beginning of our vacation. This year we were returning home from vacation and stopped here for one night. My rating is dropping from last year because during our 5 week road trip we stayed at four Best Western properties in different States. This property is the worst of those four.

I read the recent reviews about cleanliness. This made us hesitant about staying here even though that had not been our experience last year. However, as we neared Wytheville we picked up a hotel coupon book and decided we would check out the Best Western before we went over to Comfort Suites. We looked at two rooms and decided on room 210 with a King on the second floor. With the coupon the rate was $60.00 prior to tax. A good price for a quiet room with friendly staff!

Cleanliness is not a problem at this hotel. The problem that I see is there is a major need for updating/remodeling. And, that is a shame because this property has some things going for it that other hotels in the area do not have. The location is tucked back away from the highway with easy access to the highway without the road noise. The view of the mountains is very nice and there are a couple of picnic tables placed so you can enjoy the view while eating a meal. There is a popcorn machine in the lobby offering free popcorn in the evening.

On the negative side, comparing this property with the other Best Westerns that we stayed at on this trip here are some of the issues:

*The toilet paper and tissues were very thin and were the worst we had anywhere that we stayed.
*Bed linens were of low quality. The blanket was pilling and rough.
*Towels were thin and rough. One of our towels was fraying on the edges to the point strings were hanging down.
*Shower curtain was missing a ring and was cheap and thin.
*Lamps were outdated and dim.
*Pillows were lumpy and uncomfortable.
*Hallways were dark. Lighting was fluorescent lights above each room door making for strange lighting.
*Handle on the faucet in the shower had a crack in the plastic in the middle causing mold and mildew to grow there.
*Breakfast looked OK but not up to par with the other Best Western properties we stayed at this trip. We chose not to eat there and went to a nearby restaurant.
*There were no newspapers available when my husband went down around 8:00. I asked about a paper when we checked out at 10:00. I was told that they had all been taken. If they were all gone before 8:00, looks like there were not enough for each room to have one.
*There was a slight smell in the hallway and room, but not enough to be offensive. The smell in the room got better when we turned on the a/c.
*The remains of a lighted wall mounted make-up mirror was still on the wall in the bathroom. The cord had been cut off leaving about a half inch of cord hanging down. We wondered if the wires were still live and could cause a shock.
*The back door still does not lock! It looks like at one time it locked because it has the mechanism for you to swipe your room card to enter. This does not work. Notice that this has been mentioned in numerous tripadvisor reviews including my own from last year. Yet, this has never been fixed. Security must not be a priority or an issue here.

If you want a decent room at a good rate for one night, this property would meet your needs.

Room Tip: Second floor away from highway. Be aware - there is no elevator!
See more room tips
Green Features: There was not a recycling bin in our room. I did not seen recycling containers anywhere in the hotel.
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 29, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guest -- the type of service we pride ourselves in. Please know that your comments have been reviewed in detail with our staff. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hickory, United States
1 review
5 of 5 stars Reviewed July 23, 2013

it was late we checked in desk clerk was super nice & room was clean bed was new pillow top I loved it good sleep good shower very good hot with many choices of food so breakfast was excellent like Marriott brand I enjoyed I will come back again in this hotel

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 30, 2013
Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home - whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
carrollton, georgia, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 22, 2013

My wife and I travel a lot and consequently stay many nights in motels, mainly Best Western, Holiday Inn and Comfort Inn. Rarely are we displeased with our room or the motel--we find most are quite good. What sets this motel apart from the others is the very pleasant raised eating area as well as the well-supplied popcorn machine.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at BEST WESTERN Wytheville Inn, responded to this review, July 29, 2013
My wife and I travel a lot and consequently stay many nights in motels, mainly Best Western, Holiday Inn and Comfort Inn. Rarely are we displeased with our room or the motel--we find most are quite good. What sets this motel apart from the others is the very pleasant raised eating area as well as the well-supplied popcorn machine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Wytheville Inn

Address: 355 Nye Road, Wytheville, VA 24382
Phone Number:
Location: United States > Virginia > Wytheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Wytheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Wytheville Inn 2.5*
Official Description (provided by the hotel):
Best Western Inn Wytheville. Wake up to a great day at our hotel in Wytheville, VA. Enjoy a gorgeous sunrise over the mountains and a delicious complimentary breakfast. For business, our free high-speed Internet access keeps you connected. For pleasure, the outdoor pool is a great way to relax in the afternoon. Best of all, Best Western Inn Wytheville offers pet-friendly accommodations so you can bring the whole family along! ... more   less 
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Also Known As:
Best Western Wytheville Hotel Wytheville
Best Western Hotel Wytheville
Wytheville Best Western

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