My wife and I ate there tonight and the food was average. The problem was before and after. We seated ourselves and after waiting for 15 mins. with no one coming to our table, I went to the bartender and asked if we could have some service. She said she would get us a waitress and finally one showed up 10 more mins. later so that's 25 mins before we get a menu. We then were told that it wasn't her area and that another person would be over to take our orders. Guess what? It was another 10 mins before our waitress showed up to take our orders. The food then took 30 mins. to get there and part of the order was wrong. After eating I gave her my card to pay the bill and she brought it back and walked away. I checked the ticket and to my amaze for a $30.00 bill, they had automatically added in a 18% gratuity without letting us know. After going up to the manager and waitress and questioning them about it, they told me it was on the menu and on a sign when you first walk into the place. Well the manager showed it to me and the waitress cause she couldn't find it on the menu and neither could I and it says " Orders subject to 18% gratuity" She then says well that is confusing isn't it. I said yea subject to what. Then I read there sign out front and it says orders over $50.00 subject to 18% gratuity. So what is it then. Bottom line is you are not giving a chance to tip on your own based on the service you get but they crookedly charge you and don't tell you about it. Most people probably don't even look at this on their bill and give them an additional tip. What a rip-off this low life place is.
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