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“Come again!!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   14030 Telegraph Road, Woodbridge, VA 22192   |  
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Ranked #11 of 16 Hotels in Woodbridge
Certificate of Excellence
New Richmond, Wisconsin
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Come again!!”
5 of 5 stars Reviewed December 8, 2013

I stayed at HIE in Woodbridge for almost 7 weeks while working under contract in the area. Restaurants, fast food, and shopping is all nearby. Prices are reasonable. The linens and towels were quite nice. Breakfast was a nice assortment and hot and ready each morning. The washer and dry were just steps away from my room. The housekeeping staff did a great job. I don't have anything negative to say about this place, one of the best I have been placed. The greatest asset they have is their employees. even though they all were warm and welcoming, I have to say I had the most interaction with Alphonse, Eric and Natalie at the front desk. Each day the guys would welcome me home from work and take time to ask how my day was and visit if they weren't busy. Natalie was always cheerful in the early mornings; she even called me while I was at the airport on my way home over T-giving to see if I wanted housekeeping while I was gone. What a way for your staff to go the extra mile!!! I would certainly recommend and return to this place.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jaymoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Manager at Holiday Inn Express Hotel & Suites, responded to this review, December 13, 2013
Dear Jaymoy,
Let me start by telling you that it was a pleasure having you stay with us. We are very happy that your time away from home was comfortable and pleasant.
On behalf of everyone here we want to thank you for choosing us for your lodging needs and for the compliment. We hope you made it safe and hope to see you in the near future. Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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99 reviews from our community

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Chambersburg, PA, United States
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 29, 2013

This hotel is perfectly located near Potomac Mills Outlet Mall. There is also an Ikea, Target, Bed Bath and Beyond, and Best Buy nearby. Front desk personnel were friendly. Free breakfast included the unforgettably hot and sweet cinnamon rolls. You can make your own fresh pancakes too.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review, October 30, 2013
Thank you for taking the time to share your experience. The best compliment we can get is a return guest! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 13, 2013

Hotel staff very friendly and helpful . Nighttime front desk staff gave great directions of how to get to location . Received prompt and special treatment.

Rooms were spotless. Location around the corner from Potomac Mills Mall..great!!

Room Tip: corner room larger...hottub in room.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rachelj7070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review, September 16, 2013
I would like to greatly thank you for your recent visit to the Holiday Inn Express & Suites -Woodbridge. It was truly a pleasure to serve you.

I am pleased to hear that our staff was able to provide a service that ensured your complete satisfaction. Thank you for your great comments; our guest's are our first priority here at the Holiday Inn Express & Suites, Woodbridge.

We appreciate the feedback of your positive experience and would love to have the pleasure of seeing you as a regular guest.
Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 4, 2013

Was traveling to business to Woodbridge on business for 1 day and decided to stay at the Holiday Inn Express. Expected decent fare but turned out to be a great hotel for the price. Great staff. Great Breakfast. Huge room. Free parking space. Restaurants and petrol station right next door. Perfect for a overnight stay in Woodbridge.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ALLIGATOR9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Director of Sales at Holiday Inn Express Hotel & Suites, responded to this review, September 16, 2013
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback. We hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed June 14, 2013

Stopped in late night to get away from DC AM traffic on I95 South on way back home from a long trip. Last room and we know why!!! Were told it was a suite for a good price but when we opened door labeled non smoking room it was smelly with smoke and recent too!!!! A jacuzzi was sitting in the corner of the room, this is a suite? It dripped all night, we did not use it, were not interested in it. I took a shower to rinse off the day and the shower head was moldy! The smoke burned my eyes, it was like an all night bar for cigars, seriously!!! When I got home I took our my robe and gown to wash, they stank of cigarette smoke. Really ticked me off that a room labeled non smoking was that bad, just not right. Do not recommend, I will go back to Hampton Inns, this was so bad.

Room Tip: Wish I knew
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Lynne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, June 29, 2013
Dear Lynne K,

We appreciate that you took the time to review our hotel. We welcome feedback especially from our valued guests like you.

I am disappointed to hear your troubles regarding your stay with us. We take great pride in our level of cleanliness and our staff ensure that we maintain the highest standard of quality in every room, as such, I apologize for any inconvenience the smell of your room has caused you and for any dissatisfaction the jacuzzi and shower has brought you.

This is definitely not a norm in our property and rest assured that all your comments will be taken into consideration to improve guest services. We hope you give us another chance so we can win back your confidence in the quality of our hotel.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hempstead, New York
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 27, 2013

Checked in at hotel on Saturday, May 25th at 130pm. When I walked in the room.."Umh why is the sink in the doorway and not in the closed room with the toilet?". Immediately I went to the desk and ask, "are all your rooms designed as such?" "No, that room is handicapped accessible". Umh so why am I in it? The reservation was for a room with two beds, there was no mentioned of handicap. Oh well that's how it was made and at that time it was the only room we had. Okay could someone have clued moi. The room was next to the "1" Elevator for the 4 story building and above our heads..oops got no sleep...where 100 teenage girls jumping etc.

Room Tip: Make sure the last available room is the one your requesting.
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  • Stayed May 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Compme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, June 20, 2013
Dear Compme,

Thank you for your feedback of our property. It is unfortunate that this visit was less than your expectations due to the state of the room you were given and level of service received. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done at a latter time.

Despite the mishaps on this trip, I sincerely hope the next time you are in the area you give our hotel another try.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 13, 2013

Great staff and a much better breakfast experience than I expected. I was very surprised. This was a business trip and I was "assigned" to stay here. My only negative was that I stayed on the second floor which appears to be smoking on one end, but not on my end. The hallway was a "smell disaster" to get to my room and I was certain I'd have to ask to be moved, but the smell didn't invade the room. But getting to it and out was not pleasant. This hotel provided very good customer service and the breakfast and breakfast room staff was exceptional.

Room Tip: Stay away from the second floor unless you're a smoker!
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank phil753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 14030 Telegraph Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Woodbridge
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Potomac Mills!Our hotel is located in Woodbridge Virginia which is in Prince William County. We are approximately 23 miles south of Washington DC and 10 miles north of the Quantico Marine Base. Additionally we are within driving distance to the Potomac Mills Mall, Ft Belvoir, the FBI Academy, Reagan National Airport, Dulles International Airport, Mt Vernon, Manassas Battlefield, the National Zoo, Arlington National Cemetery, the Amtrak station, the Springfield/Franconia Metro Station, George Mason Univiersity, Occoquan, and the AMC Movie Theater. Each guest room is equipped with a microwave, refrigerator, two-line speakerphone with voicemail access, free high speed wired/wireless Internet access, work desk with an ergonomic chair, and our patented 'Stay Smart Shower Head'. At the Potomac Mills Holiday Inn Express, we also have an indoor heated pool, business center with printer access and free passes to a local full service health club. Additionally we are proud to offer our famous Smart Start Breakfast Bar full of hot breakfast favorites including our cheese omelets & cinnamon buns. Whether business or leisure brings you to the Woodbridge/Potomac Mills area, Holiday Inn Express has everything you need! ... more   less 
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Also Known As:
Holiday Inn Express Hotel Woodbridge
Holiday Inn Express Hotel And Suites
Holiday Inn Woodbridge
Holiday Inn Express Woodbridge
Woodbridge Holiday Inn

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