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“pleasantly surprised” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   14030 Telegraph Road, Woodbridge, VA 22192   |  
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Ranked #10 of 14 hotels in Woodbridge
Chester, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“pleasantly surprised”
4 of 5 stars Reviewed April 22, 2013

Booked this room through Priceline, so the rate was very good...truthfully, that was my main concern. I was pleasantly surprised at how nice it was! Was worried from previous reviews that it might be noisy, but could not complain, didn't hear anything unusual, and I'm really sensitive to voices in the hallway, next room, etc. Very clean, which is super important to me, comfy beds, pillows a little lumpy, but not terrible. Friendly and helpful front desk, decent breakfast. I would def consider staying here again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, GSR at Holiday Inn Express Hotel & Suites, responded to this review, May 6, 2013
Thank you for taking the time to rate our hotel. We appreciate your time in giving us a review. We are so happy that we met your expectations. We hope that you choose to stay with us again! Thank you again for your time!
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65 people have reviewed this hotel

Traveler rating
    21
    23
    12
    5
    4
See reviews for
22
5
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 6, 2013

I've stayed here a few times for work and it is definitely better than average. The room decor was pretty standard and it is always a plus to be able to get a smoking room. The smoking rooms (as far as I know) have two double beds, which may be an issue for some, but that works for me. I have stayed in one of their larger rooms on the top floor (non-smoking) and they are quite spacious and have very tall ceilings.

I did use the fitness room, which contains fairly new equipment. If my memory serves me correct, it includes two treadmills (you have to see the front desk to get the safety key), one elliptical trainer and a seated, stationary bike. None of this equipment is top notch, but it works.

The hotel is located near lots of restaurants and shopping and I-95. A few restaurants are within walking distance (Macaroni Grill and On the Border are next door).

As far as the staff goes, none of the staff members that I came into contact with were particularly friendly and my receipt was not under my door on the morning of my checkout.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, GSR at Holiday Inn Express Hotel & Suites, responded to this review, May 6, 2013
Thank you for taking the time to rate our hotel. We appreciate any feedback you have for us. For any future stays, we do have standard King bed rooms in smoking, as well as upgraded suites, however they may not have been available during your stay. We apologize if our staff was not friendly to you! We strive to create wonderful guest experiences, and we will definitely take time to look into this. Thank you again for your time!
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Hillsdale, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 25, 2013

We travel to Georgia to see family and always stop here on our way down from NY. We have done this for about 8 years. It is exactly what we want, great service and very clean. The staff couldn't be more friendly.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, GSR at Holiday Inn Express Hotel & Suites, responded to this review, March 14, 2013
Thank you for taking the time to rate our hotel. We appreciate all feedback and are very happy to hear that you enjoy staying at our hotel. If there is anything we can do to make your stay more enjoyable, please do not hesitate to ask!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 17, 2013

I stayed here for one night before boarding the Auto Train. The staff is super however they are working with a building that has some real problems.
The walls between the rooms are really thin. I could hear conversations happening next door that I am sure were supposed to be confidential.
The temperature of the hallways was overly warm. Seemed like each floor had a different temperature.
The shower was all plastic and felt more like an escape pod then a bathtub.
The toilet looked like an ordinary toilet but flushed like some industrial strength commercial toilet and was quite noisy.
Again, these are all building problems and have nothing to do with current management who did a fine job of making me comfortable during my stay. If you want a more comfortable hotel I recommend the Holiday Inn at Quantico instead.

Room Tip: Stay at the Holiday Inn Quantico instead.
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, GSR at Holiday Inn Express Hotel & Suites, responded to this review, March 14, 2013
We are sorry to hear about your disturbance. Thank you for taking the time to tell us about how we can improve our hotel to make it more enjoyable for our guests. We always appreciate feedback. If you stay here again, please let us know how we can accomodate you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 15, 2012 via mobile

This is your basic Holiday Inn express the rooms are average but the location is ideal for next to Romano's macaroni Grill and on the border and across the street you have hooters red lobster and smoky bones. Less than half a mile away is IKEA and Potomac Mills Mall which offers lots of restaurants and AMC movie theater and lots of shopping this is a great little getaway. The offer average prices for the area hotels but if you book in advance if you get a discount make sure your priority club member and ask for the upgrade. I also noticed that they rented out the breakfast area for private parties not too flashy and a good birthday party area for kids.

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, January 8, 2013
Dear KClevenger71,

Thank you for staying with us and providing us with your valuable feedback. I am pleased our location suited you well. Please accept my sincere apology for the shortcomings you experienced during your stay. We take all comments into consideration and welcome any opportunity to improve.

If there is anything we could do to make your next stay more comfortable, please do not hesitate to let us know.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2012

Stayed here for one night before my arrival to DC to do some shoping at the Potomac Mills. The hotel was clean, spacious and worth the money that I paid. The bed was comfortable and clean, bathroom too. Internet connection was good. The complementary breakfast was also great. Couldn't ask for more.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, GSR at Holiday Inn Express Hotel & Suites, responded to this review, March 14, 2013
Thank you so much for taking the time to rate our hotel. We appreciate all feedback, and are very happy to hear that you enjoyed our hotel. We work hard to make sure our housekeeping staff and front desk staff are meeting all of the needs of our guest. We look forward to you staying with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 23, 2012

This must be one of the cleanest hotels in the area. The staff is very friendly and the rooms are very comfortable. It is nice having an indoor pool and nice workout facility. The cleaning staff is very friendly too. They make you want to come back.

Room Tip: Try to stay away from the "16" rooms... they put you near the elevator.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, GSR at Holiday Inn Express Hotel & Suites, responded to this review, May 6, 2013
Thank you for your wonderful comments about our hotel! We enjoy hearing about the pleasant experiences our guests have. We hope you had some time to explore the area as well! We also hope to see you back soon. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Woodbridge
Holiday Inn Woodbridge
Holiday Inn Express Woodbridge
Woodbridge Holiday Inn
Address: 14030 Telegraph Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Potomac Mills!Our hotel is located in Woodbridge Virginia which is in Prince William County. We are approximately 23 miles south of Washington DC and 10 miles north of the Quantico Marine Base. Additionally we are within driving distance to the Potomac Mills Mall, Ft Belvoir, the FBI Academy, Reagan National Airport, Dulles International Airport, Mt Vernon, Manassas Battlefield, the National Zoo, Arlington National Cemetery, the Amtrak station, the Springfield/Franconia Metro Station, George Mason Univiersity, Occoquan, and the AMC Movie Theater. Each guest room is equipped with a microwave, refrigerator, two-line speakerphone with voicemail access, free high speed wired/wireless Internet access, work desk with an ergonomic chair, and our patented 'Stay Smart Shower Head'. At the Potomac Mills Holiday Inn Express, we also have an indoor heated pool, business center with printer access and free passes to a local full service health club. Additionally we are proud to offer our famous Smart Start Breakfast Bar full of hot breakfast favorites including our cheese omelets & cinnamon buns. Whether business or leisure brings you to the Woodbridge/Potomac Mills area, Holiday Inn Express has everything you need! ... more   less 
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