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“Just what I needed” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   14030 Telegraph Road, Woodbridge, VA 22192   |  
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Ranked #10 of 14 hotels in Woodbridge
Dover, Massachusetts
Top Contributor
67 reviews 67 reviews
55 hotel reviews
Reviews in 45 cities Reviews in 45 cities
129 helpful votes 129 helpful votes
“Just what I needed”
5 of 5 stars Reviewed December 30, 2011

Clean, well lit location, near just about everything that one might need in the way of shopping or dining, but just far enough off the highway so noise isn't a problem.
Front desk staff impressive in their friendliness and quick turnaround. Room was large, clean, comfortable, and quiet. The kingsize bed was tired, (Rm 408) not the best I have ever slept on. Free internet was a breeze, great shower, all in all one of the better hotel stays in recent memory. Free breakfast started the day off right.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, February 20, 2012
Thank you for taking the time to rate our hotel. We appreciate your business, and we are very glad that you enjoyed your stay with us. We try very hard to make our guests feel welcome and strive to make sure our guest's are happy with their experience. We look forward to seeing you again!
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65 people have reviewed this hotel

Traveler rating
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    12
    5
    4
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
  • Portuguese first
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English first
Glasgow, Scotland
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 27, 2011

After a busy Saturday in DC, I wanted to rest and relax and spend my first ever night in Virginia. I struck it lucky when I decided to stay here. I had a large corner room with very comfortable beds and overall the room was just a delight to stay in. Good selection of restaurants nearby and it felt very safe to walk between the hotel and the restaurants. Check in / out was very quick and the staff were warm and helpful.

  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, February 20, 2012
We are very happy that you enjoyed your stay in our hotel. We strive to create wonderful experiences, and are very appreciative that you took the time to rate our hotel. We look forward to your business again in the future!
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Apex, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 28, 2011

Stayed here on Nov. 16, 2011 while visiting sights in the DC area. The Holiday Inn is located just north of Dale City near the Potomac Mills Shopping Complex. It's also in close proximity to USMC Base Quantico and the USMC Museum. I'd give it three and a half stars if I could, but will not give it four for one huge reason, noise. It had a comfortable, fairly well appointed room, but the poor construction did little to attenuate noise. The noise issue is a major negative. Fortunately, my neighbors went to bed at a decent hour. However, before they did so, I could easily hear them talking. I could also easily hear noise in the passage way. Had my neighbors been up late, it might have been a rough night's sleep. Customer service was great and the price was reasonable for the location. The best part of the deal was the complimentary breakfast bar, easily the most extensive free breakfast menu I've ever encountered. I'd stay here again, but only if I received assurance the room location was quiet.

Room Tip: Ask for an end room or a room in a location away from noise.
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  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, December 8, 2011
Thank you very much for taking the time to rate our hotel. We apologize for the noise inconvenience. If at any time, you are unhappy with your room, we would be happy to accomodate you. Hopefully we will have the pleasure of your company again and be able to make up for the noise you heard from your neighbors. Your feedback helps us to improve our hotel every day! Thanks again.
-Management-
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Grand Rapids, MI
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 4, 2011

We stayed there due to a good rate relative to the rest of DC area. It was our third night at a Holiday Inn Express (of four in a row) while we visited grad schools with our daughter. It was the only one of the four that didn't have a two queen bed option. Why? Also, the double bed felt cheap. Otherwise good visit.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, November 25, 2011
Thank you very much for your feedback on our hotel. We are glad that you had a good experience with us, but we are sorry that you were not satisfied with our bed sizes. We do not offer queen beds, however we do offer king size beds and also suites that can accomodate more people in one room. We do not have any queen size beds in the hotel, but our double beds are extended length and size. Again, thank you for taking the time to rate our hotel,a nd good luck in your search for schools for your daughter!
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Oxford, MD
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 1, 2011

We just returned from 2 nights at this property. The front desk staff is friendly, and very accommodating. They allowed us early check-in so we could dress for a funeral. The room itself was large and well appointed. The beds, were less than comfortable, with the old metal springs which hit you in all the wrong places. That with the Magic Chef refrigerator which constantly clicked made sleep nearly impossible. The second night we got smart enough to unplug the refrigerator. Some warm drinks was a small price for quiet. The breakfast area was bright and large, and very clean, with a friendly attendant, and a nice assortment of food items. Would we stay here again? Probably Not.

Room Tip: Ask for a room on the parking lot side, not on the I-95 side.
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  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, November 25, 2011
We apologize that your stay was not as great as you would have hoped, and also that you would not stay again with us. We appreciate all feedback from our guests, and always hope for the chance to change your opinion. Keep in mind, within the next few months, all of our guest room mattresses will be replaced, so if you do decide to stay with us again, you may take comfort in knowing they have been changed. Thank you again for your feedback.
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Long Island, NY
Top Contributor
69 reviews 69 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 31, 2011

We recently stayed at this property in Woodbridge, VA, for three nights. On the first night we discovered that there was no hair conditioner in the bathroom. I went to the front desk and was told that they don't provide it because, "people use it!" Preposterous! The clerk then gave me one bottle of conditioner. Upon checkout I asked again, of a different clerk, why there was no conditioner and was told, "We are not required to provide it, so we don't." Another patently absurd response. They are not required to provide a certain level of lighting in the room either, but they know what is common sense and they follow up on it. I know this is a small point, but when one is paying over one hundred dollars per night to stay in a hotel, one has a right to expect certain amenities. I have never found a room without hair conditioner in my more than fifty years of travel ... never! So this was noteworthy. Otherwise the property was fine. It was clean and the beds were comfortable.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, November 25, 2011
We apologize that you were not satisfied with the amenities we provide in each of our guest rooms. We do provide shampoo, mouthwash, lotion, and vanity kits in every room. In addition, there is a little sign posted in every room stating that if for some reason you need any other ammenity, we do have several more behind our front desk. We only provide certain things in every room due to the rate of use for each specific ammentiy. However, we appreciate the time you spent giving us your honest opinion of our hotel, and we are glad you could accomodate your request. We hope this may clear up any miscommunication that occured between you and the front desk staff.
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Texas
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 23, 2011 via mobile

You always know what you're getting with an HIE, nothing fancy, just a clean, quality room, free wifi internet, and crack cocaine for breakfast they call, "cinnamon rolls" :-}.

This location is no different, but the lobby is rather small -however I don't hang out in HIE lobbies, so I guess it serves its purpose. This HIE is in a great location, close to lots of eating choices and shopping (to include an Ikea, if you get bored and want a small building project during your stay :-). HIE serves its purpose of providing a clean room to sleep and shower, you don't go there/here for the "experience".

I give service a rating of 3, only because nothing is really required of them, except check-in & serving that delicious crack,...errr, cinnamon rolls.

I would stay here again.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridgeholidayinn, Guest Service Agent at Holiday Inn Express Hotel & Suites, responded to this review, November 25, 2011
Thank you for taking the time to rate our hotel. We do strive to ensure that our guests receive everything they need during their stay with us. Thank you for your honest opinion of the hotel, and we are glad you enjoy our cinnamon roles!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Woodbridge
Holiday Inn Woodbridge
Holiday Inn Express Woodbridge
Woodbridge Holiday Inn
Address: 14030 Telegraph Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Potomac Mills!Our hotel is located in Woodbridge Virginia which is in Prince William County. We are approximately 23 miles south of Washington DC and 10 miles north of the Quantico Marine Base. Additionally we are within driving distance to the Potomac Mills Mall, Ft Belvoir, the FBI Academy, Reagan National Airport, Dulles International Airport, Mt Vernon, Manassas Battlefield, the National Zoo, Arlington National Cemetery, the Amtrak station, the Springfield/Franconia Metro Station, George Mason Univiersity, Occoquan, and the AMC Movie Theater. Each guest room is equipped with a microwave, refrigerator, two-line speakerphone with voicemail access, free high speed wired/wireless Internet access, work desk with an ergonomic chair, and our patented 'Stay Smart Shower Head'. At the Potomac Mills Holiday Inn Express, we also have an indoor heated pool, business center with printer access and free passes to a local full service health club. Additionally we are proud to offer our famous Smart Start Breakfast Bar full of hot breakfast favorites including our cheese omelets & cinnamon buns. Whether business or leisure brings you to the Woodbridge/Potomac Mills area, Holiday Inn Express has everything you need! ... more   less 
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