My son chose this for a birthday dinner and I had a gift card so it was a no brainer. We hadn't been to this location for years because the wait is ridiculous and the food is mediocre.
Surprisingly, we were seated quickly. However, too many minutes passed before we got our menus and our drink orders were taken and it went down hill from there. My iced tea was awful so I asked for a soda instead. I had to remind our waiter three more times before I got the soda. The second time he said he'd bring it with the rolls, that we had to ask for more than once. It was a soda! How long does it take to fill a glass? I saw our waiter standing near the cash out stand so I know he wasn't THAT busy.
Had to ask for plates and silverware and refills. He brought out two meals and we were thinking he couldn't carry the others. However, it was eight minutes later when the other two meals arrived.
I spoke with a manager about the poor service and of course, he offered his apologies, but at that point it was too little, too late. The food was typical RL, although a better value than in the past. Good salad, tasty biscuits (when we got them), and the seafood was flavorful. However, we won't go back because of the terrible service. Three stars because it was just average.
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