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“Would Stay here again and again” 5 of 5 stars
Review of Residence Inn by Marriott Potomac Mills

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Residence Inn by Marriott Potomac Mills
3.0 of 5 Hotel   |   14301 Crossing Place, Woodbridge, VA 22192   |  
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Ranked #3 of 16 Hotels in Woodbridge
Certificate of Excellence
Woodbridge, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Would Stay here again and again”
5 of 5 stars Reviewed July 30, 2014

We stayed here almost three weeks during our transition from Minnesota to the DC area. Gabrielle and the whole staff were very friendly, super helpful, and always trying to make our stay better. The room was clean and cheery, the food they served (every morning and three nights a week!) was always fresh, hot, and very yummy. Not knowing anyone or the area we are going to live in for the next few years, they were always quick to give a cheery "hello, how are you?" and gave us awesome directions and even printed out a map for a farmers market we wanted to check out. I would recomend this Residence Inn by Marriott Potomac Hills to all of our family and friends coming for a visit, and if ever need be, THIS would be the first hotel we'd stay at again. :)

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    73
    43
    9
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Newark, Delaware
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed at this hotel for 3 nights while attending a wedding in the area. The hotel was clean (I am really picky), and the breakfast was good. They had plenty of seats for breakfast which is rare. The Staff was wonderful and helpful. I wish I had the names of the staff members. Other family members stayed at the nearby Spring Hill, they stopped by and said that our breakfast and pool was better than the one at Spring Hill. Please give my thanks to your staff who worked the front desk Thur. 7-17 around 5:30 pm. They really took their time to help us!!! (one was a Redskin fan)

Room Tip: Stayed on the 3rd Floor, away from the elevators, it was quiet.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review, July 28, 2014
Greetings from Residence Inn Potomac Mills!

Thank you Mrs. Addison for staying with us. The staff and I are really happy you enjoyed your stay with us. I will be certain to share your comments with everyone, including Anthony (Redskin fan). Have a great summer and come see us again!

Sincerely,

Tiffany
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atwater, California, United States
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 22, 2014

I was only able to stay here one night, but enjoyed it thoroughly. As is always the case with Residence Inn, it was really clean and had everything anyone could want in accommodations, especially if you need to stay for awhile. It was very close to the I-95 for convenience, but protected enough to be really quiet. The staff were really helpful about everything, and there is certainly a lot to do and see in that area. And as always, the complimentary full breakfast and breakfast staff, the free parking and the free wi-fi are nice added benefits. Would definitely stay here again when in the area.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review, July 28, 2014
Thank you so much for staying with us! I appreciate any feedback my guests have for my staff and I. Have a wonderful summer and let me know if there is anything else I can do for you.

Take care!

Tiffany and Residence Inn Staff
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Woodbridge, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

Amazing clean Rooms,Breakfast and evening Receptions and also 24 hour coffee is really nice. Staff are very friendly(10/10) and rooms(10/10) and food(9.5/10). has a good finness center and indoor pool.

Room Tip: the highest floor is the quietest
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensburg, Pennsylvania, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 11, 2014 via mobile

This is one if the cleanest hotels I have ever been in!! The nicest people.and a great location!!! Very nice pool very quit and to top it off the best breakfast in the morning!!!! My kids just loved it.i plan to come back in the futrue!!!!!!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 24, 2014

We had a big family wedding in the Woodbridge area, and the Residence Inn was part of our hotel block. I stayed here for 4 nights and overall had a fairly good experience, although the first day or two of our stay was rather rocky -- so this review is more of a 3.5 rating than a full 4.

Service:
- The good: The front desk staff was courteous and were quick to answer our questions (if they had answers). The cleaning staff was great -- not only did they clean up our rooms (although didn't straighten things out), but one of them offered a stuffed animal and other toys to my niece and nephew, which was really sweet. We also had coordinated a shuttle between hotel and wedding venue, which went smoothly.

- The bad: We arrived late on our check-in day due to travel delays, so were exhausted and just wanted to crash. We found out during a call along the way, though, that while they had our reservation on file, they didn't have our room (AKA had given our room away) and didn't have anything else available. How could this have happened? No one could tell us. The room had been booked 2+ months in advance and we were part of the bride and groom's family for the wedding hotel block. Needless to say, this mix up caused a lot of stress at 1am. The person at the desk at night did her best to accommodate us in the one room she found was available (a 1BR instead of the reserved 2BR), but when we opened the door, we found that it was actually the room for another guest. Attempt #2, we were given the handicap-accessible room for the night (see below) and were moved the next day to the rooms we were supposed to have. Unfortunately, we were told our suites would be ready before 11am, but one of them wasn't actually ready until 4pm.

Rooms:
- There are 2 bedroom suites and 1 bedroom suites, plus 1 bedroom suites with or without a door separating the bedroom from living room. I saw all versions of these suites and they were all clean, relatively newly renovated, and comfortable. The full sized fridge is a big plus, and there is also a microwave, small range, and dish washer as part of the kitchenette.
- For our first night night in the handicap-accessible suite, it was clear this room had not been cleaned for a while. It was musty and the toiletries seemed to have been there a long time. Granted, the hotel was probably not prepared to have last minute guests in that room, but still - it should have at least been aired out more regularly.
- If you have allergies to animals, be warned that this hotel allows pets. They do have rooms in which pets have never stayed, though, but you have to make a special request.

Location:
- The hotel is basically part of a larger complex of stores and is adjacent to 2 other hotels. If you're looking for scenery, this is not the place to stay. But if you're looking for convenience, it's pretty great to be within walking distance of restaurants and chain stores for last minute needs (Target, Office Depot, Red Lobster, Chipotle, etc.). There is also a mall nearby.
- To get into the city, it's about a 40 minute drive but could be longer, depending on traffic. The hotel is right off of 395/95, so the drive itself is straightforward. Reagan Intl is the closest and most conveniently-located airport.
- If you want to take the metro, the closest stop is the Franconia/Springfield stop on the blue line, about a 20 mins drive. I found this distance to be longer than expected, but taking the metro was sometimes easier than facing awful DC traffic.

Amenities:
- complimentary parking
- complimentary breakfast, which was ok -- at least there was hot food and not just a continental breakfast, so it was filling (scrambled eggs, potatoes, oatmeal, fruit, etc.)
- swimming pool and gym (although I didn't use either)
- big screen TV in the lobby, great for watching the World Cup!

So, while our stay was much better once we were relocated to our actual rooms, the whole ordeal from our first night really colored my view of the hotel -- and I hope this kind of mix up does not happen again.

Tip: DO call ahead of time about your reservation to make sure that the hotel has your room and is expecting you! This will (hopefully) save you from unfortunate surprises upon your arrival.

Room Tip: A top floor suite is the most comfortable with the least amount of extra noise. If you are allergic...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkmont, Alabama
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed 3 days comfortable 2 bedroom, staff very friendly and kids loved the pool. Onsite laundry made packing easier. Breakfast was very good as well. Shopping all over the place so if you want it or need it....go get it!

Stayed June 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Potomac Mills

Address: 14301 Crossing Place, Woodbridge, VA 22192
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Woodbridge
#5 Romantic Hotel in Woodbridge
#5 Business Hotel in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Potomac Mills 3*
Number of rooms: 106
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Also Known As:
Residence Inn By Marriott Potomac Mills Hotel Woodbridge
Marriott Woodbridge
Residence Inn Woodbridge
Woodbridge Residence Inn
Woodbridge Marriott
Residence Inn Potomac Mills

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