We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Woodbridge hotels

Residence Inn by Marriott Potomac Mills: Traveler Reviews

3.0 of 5
14301 Crossing Place, Woodbridge, VA 22192
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Residence Inn by Marriott Potomac Mills
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com ResidenceInn.com Travelocity
and 6 more sites!
84%
Ranked #9 of 14 hotels in Woodbridge
Most recent review
Write a Review

45 reviews from our community

    Trip type
Traveler rating
    18
    20
    4
    2
    1
Date Rating
Washington, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Our Stay at the Residence Inn by Marriott, Potomac Mills, Woodbridge, VA”
4 of 5 stars Reviewed May 28, 2012

Stayed in May 2012. At the time, hotel was being renovated. This seems to be an ongoing thing.

Easy access off the Prince William Parkway - go into that large shopping center, Marriott is at the top of the hill.

Front desk staff are courteous and friendly.

Hotel lobby has three computers for guests. Can log into internet from your room, no special codes or anything.

Rooms are very clean and spacious. But - you will pay up to 200.00 per night for double suite.

Non-Smoking Complaint. Called about a Smoker in the room across from ours. Front desk was courteous in taking complaint, but did nothing about it. Smoker continued to smoke in Non-Smoking Room and filled the hall with cigarette smoke it was so strong. if this happens to you, and front desk ignores your complaint, just call the Prince William County Police and they will enforce code.

This is a Pet Friendly Hotel. Problem is - the Pet Fee is OUTRAGEOUS at $100.00. A nominal fee is 10.00 per pet, so make sure you ask the Manager for an adjustment. If he objects, contact Marriott Corporate and give them your opinion.

Manager needs to be more friendly, customer oriented, and responsive to customer requests - enough said.

This is my Candid Assessment. I hold the following Hotel Memberships:

Marriott Rewards
Hampton Inn HHonors
Starwood Preferred Guest
Hyaltt Gold Pass
Holiday Inn Platinum Member
Choice Hotels International
Venetian Hotel Club

Room Tip: When selecting a room, ask to be away from the areas being renovated - lots of unhealthy dust and de...
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FSmithSE about Residence Inn by Marriott Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoursinhospitality, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review
June 13, 2012
Dear Valued Guest,

Thank you so much for staying with us and writing a review about your experience. I truly believe that guest feedback is truly...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
O'Fallon, Missouri
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Great rooms in a great location!!”
5 of 5 stars Reviewed April 23, 2012

The hotel has the usual friendly staff and the rooms are terrific! This is my first time here and apparently the room I'm staying in was recently renovated. It is a two-bedroom, two bathrooms, and a fireplace. Each room has a flat screen tv and the wireless internet is free and extremely fast. The full size refrigerator is modern, there is a 4 top range/oven and dishwasher. The view is nothing special - overlooking another hotel and Prince William Pkwy. However, this Residence Inn is situated close to several nice restaurants and the huge Potmac Mills Shopping Mall. It is 20 miles from Ronald Reagan Airport (DCA) and conveniently close to MCB Quantico. The complimentary breakfast was modest - but adequate, and the manager's social (Mon-Thurs) evening meal was equally modest but adequate. Plenty of parking and the rooms are quiet. The only drawback I've found - and I assume this is temporary and an side effect of renovations - is a strong paint smell in the lobby/first floor area. No such odors in the rooms or halls though.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Patrick H about Residence Inn by Marriott Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoursinhospitality, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review
June 13, 2012
Dear Valued Guest,

Thank you for staying with us and providing feedback in regards to your stay. Guest feedback is the best way that we can improve our services. I am glad to hear that you enjoyed your stay. Our renovation will be completed by mid June and I think you will be very happy with our new lobby and rooms. We look forward to seeing you the next time you are in the Woodbridge area.

Yours in Hospitality,
Travis Weller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taneytown
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Always Nice...But Not Quite Business as Usual”
3 of 5 stars Reviewed April 6, 2012

My early check-in request apparently didn't hold up, as they not only didn't have a room ready for me at 3pm, but they had to switch me into a different type of room. No big deal, except when I checked into that room and finally got settled... there was hammering above my head. The reason this place is getting a good rating is because they respected the noise level upon 5pm as you would expect. And the accomodations exceed any other place I stay at on business. And for me, since I pack food/drinks all the time, I love that they have larger than normal refrigerators with freezers at all their locations. At this Residence Inn though, the walls are thin. I actually was able to hear the guy in the room next to me snooring as well as many people's fainting conversations somewhere in the hallway. Yeah. The snooring thing, that was definitely a first. Needless to say, the front desk was courteous. Just not apologetic about having to switch me.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Bill D about Residence Inn by Marriott Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoursinhospitality, General Manager at Residence Inn by Marriott Potomac Mills, responded to this review
June 13, 2012
Dear Valued Guest,

Thank you for your return stay and for your feedback in regards to your stay. I am sorry to hear that your stay was not business as usual. I can certainly understand your frustrations with the noise and the room not being ready at three as promised. I sincerely apologize for this. You will be happy to know that the renovation is almost complete, so that should eliminate some of the noise.

Again, thank you for staying with us. We look forward to seeing you the next time you are in the Woodbridge area.

Yours in Hospitality,
Travis Weller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taneytown
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Always a good experience”
5 of 5 stars Reviewed November 30, 2011

This hotel had a friendly staff, very helpful and the accomodations were excellent, as you would expect from a Residence Inn. There were plenty of great restaurants in the area to choose from, the bed was incredibly comfortable and the room was modern and updated. I would recommend this hotel to anyone and would return anytime if my job permits me to go back there. I did not have the breakfast since I had to check out early, but there was coffee in the hallway. Just don't make the mistake of leaving the bldg before daylight without your card like I did or you won't have a way back inside to get the coffee!

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bill D about Residence Inn by Marriott Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“Disappointed.”
2 of 5 stars Reviewed November 6, 2011

I do a LOT of traveling, and stay at many hotels. The cleanliness of this hotel was a problem. When I checked in, I found a SOCK under the kitchen table. Over the course of my stay (over a month) the same dirt was in the same place - do they every vacuum here? My bathroom smelled overpoweringly of mildew, and I like another reviewer, my mattress feels like its made of hay because it sinks in the middle. I actually went to a nearby store and purchased a pillow, because the ones here are made of cotton balls or something. Be aware, they allow pets at this hotel, which I am allergic to. Unfortunately, they do offer "non-smoking" rooms, but not "non-pet" rooms, and I pretty much itched every day I was there. I cannot recommend staying here.

Room Tip: Rooms facing the back of the property are quieter.
See more room tips
  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask A C about Residence Inn by Marriott Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoursinhospitality, Manager at Residence Inn by Marriott Potomac Mills, responded to this review
November 15, 2011
Dear Guest,

Thank you for your feedback in regards to your stay at the Residence Inn by Marriott Potomac Mills. I want to apologize for the...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Residence Inn by Marriott Potomac Mills
Check-in Check-in Check-out Check-out
 
 
Courtyard by Marriott Potomac Mills
Great value on a similar hotel
Woodbridge, Prince William County
4.5 of 5 stars 60 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Woodbridge
Good for business
Best Western Potomac Mills
Best Western Potomac Mills 4.0 of 5 stars 128 reviews
Show Prices ABS:HotelCheckRates-d110388?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Woodbridge hotels
Courtyard by Marriott Potomac Mi... 4.5 of 5 stars 60 reviews Country Inn & Suites Woodbridge 4.5 of 5 stars 82 reviews SpringHill Suites Potomac Mills ... 4.5 of 5 stars 79 reviews Hampton Inn Potomac Mills/Woodbr... 4.0 of 5 stars 68 reviews
Show Prices ABS:HotelCheckRates-d321244?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d670990?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1841116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224496?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 14 hotels in Woodbridge, ranked by popularity

Been to Residence Inn by Marriott Potomac Mills? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Residence Inn by Marriott Potomac Mills

Also Known As:
Residence Inn By Marriott Potomac Mills Hotel Woodbridge
Residence Inn By Marriott Potomac Mills Hotel
Marriott Woodbridge
Residence Inn Woodbridge
Woodbridge Marriott
Woodbridge Residence Inn
Residence Inn Potomac Mills
Address: 14301 Crossing Place, Woodbridge, VA 22192
Phone Number:
Region: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Woodbridge
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Cheap Tickets, Hotels.com, Agoda, Priceline, Venere and Tingo so you can book your Residence Inn by Marriott Potomac Mills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn by Marriott Potomac Mills, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Residence Inn by Marriott Potomac Mills
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices