My early check-in request apparently didn't hold up, as they not only didn't have a room ready for me at 3pm, but they had to switch me into a different type of room. No big deal, except when I checked into that room and finally got settled... there was hammering above my head. The reason this place is getting a good rating is because they respected the noise level upon 5pm as you would expect. And the accomodations exceed any other place I stay at on business. And for me, since I pack food/drinks all the time, I love that they have larger than normal refrigerators with freezers at all their locations. At this Residence Inn though, the walls are thin. I actually was able to hear the guy in the room next to me snooring as well as many people's fainting conversations somewhere in the hallway. Yeah. The snooring thing, that was definitely a first. Needless to say, the front desk was courteous. Just not apologetic about having to switch me.