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“Nice Hotel but dont stay on the side facing the main road!” 3 of 5 stars
Review of Courtyard by Marriott Potomac Mills

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Courtyard by Marriott Potomac Mills
3.0 of 5 Hotel   |   14300 Crossing Pl, Woodbridge, VA 22192   |  
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Ranked #7 of 14 hotels in Woodbridge
Dothan, Alabama
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
11 helpful votes 11 helpful votes
“Nice Hotel but dont stay on the side facing the main road!”
3 of 5 stars Reviewed January 17, 2013

Property was clean, staff was friendly, breakfast was good......only problem was my room (315) was facing the busy road and I simply could not drown out the noise. If I had been on the other side, I would have given this location a better rating but a primary purpose of the hotel is to get some rest! I will stay again but not on this side!!

Room Tip: again.....dont go to the side I did.....315 was the room...too much traffic noise
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard L, General Manager at Courtyard by Marriott Potomac Mills, responded to this review, January 29, 2013
Hi, thank you for your kind comments and feedback. I'm sorry about the noise from the road behind our hotel. I understand how frustrating and unpleasant that could be. The next time you stay with us we will be sure to have you stay in an "even" numbered room which will face the front of our building. Again, please accept my sincerest apologies and we look forward to hosting you in the future.


Sincerely,
Richard
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86 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Raleigh, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 27, 2012

Nice modern room with comfy bed. Staff very helpful and nice (even though it was weekend before Christmas and they had to be busy). Very happy with breakfast buffet which costs a little more. We prefer healthy choices and there were a lot of extra details: walnuts, raisins, cinnamon & brown sugar available with hot oatmeal, skim milk available (and not just 2% & whole), bagel cutter, eggs were not smothered in cheese, and of course there were all the regular items like waffle maker, etc. Hotel is behind a few buildings making it feel a little private though it is right in the Potomac Mills shopping area. We will go back there again. We stay in Marriotts whenever we go to the DC area and were very pleased with this one.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard L, General Manager at Courtyard by Marriott Potomac Mills, responded to this review, January 8, 2013
Thank you for your kind remarks! We hope you enjoyed your holiday season, I sure did! I hope you got a chance to go shopping at the Potomac Mills mall. They have a ton of new stores and restaurants in and around the mall. We look forward to having you stay with us in the future. Have a great day.

Sincerely, Richard
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Yokohama, Japan
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 5, 2012

This is a newer Courtyard, with very sleek, spacious rooms and all the amenities you'd expect. I spent a week here on for a business trip and the hotel was a welcome haven at the end of a full day of conferences and presentations. The location is convenient for car travel, just off the Prince William Parkway exit at I-95. The Potomac Mills Outlet Mall is less than five minutes away door-to-door by car. There are several restaurant and dining options within five to ten minutes also (by car). The breakfast is nice, offering your usual scrambled eggs, bacon, sausage, oatmeal and cereals, pastries and some fruit, yogurt, do-it-yourself waffles, bread/toast, juice and coffee. They also did made-to-order eggs, which I took advantage of each morning I was there. I like my over-easy eggs. Closer to the hotel, there is a CONSTANTLY packed Chipotle, a Chick-fil-a and a Starbucks - you can walk to them without risking life and limb.

Being a runner and one who would prefer to walk than drive, the location is not so ideal - a typical suburban-sprawl concrete jungle, with limited sidewalks. The on-site workout room leaves a lot to be desired - very small, one treadmill and one elliptical machine. I did hear the hotel has a deal with a local gym though, so I would ask about that if you are interested in getting a good workout during your stay.

Again, very nice property and very comfortable rooms.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard L, General Manager at Courtyard by Marriott Potomac Mills, responded to this review, December 12, 2012
Thank you so much for your kind comments! I'm glad you took advantage of our "made-to-order" eggs, also one of my favorite options at Courtyards. Can you believe that the Chipotle and Chic-Fil-A are the busiest in our nation?! I actually read an article not too long ago in our local newspaper about them. We are definitely associated with a local gym that is only a five minute drive from our hotel. Hopefully the next time you stay with us you can try them. Also, we have a local park that has an awesome running/walking trail. Please be sure to stop by the front desk next time and we will be more than happy to provide you directions, along with the map of the trail. We hope to have you back soon! Enjoy your holidays!

Sincerely,

Richard
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Virginia Beach, Virginia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 20, 2012 via mobile

I stayed at this hotel for ome night for a women's shopping trip to Potomac Mills mall. It was quite close to the mall and places to eat. When we first arrived, there was confusion about the reservation, but it was quickly resolved. They did take a while to get to the desk, but the process was fairly painless. Our room was great, nicely decorated and clean. The bathroom was roomy and adequate for our needs. The beds were comfy, but the pillows were too soft for my taste. We needed an extra wash cloth, we called and no one ever showed, we happen to look right outside our door, and the maid provided us with one no problem. They do have a breakfast buffet for 8.95; we chose not to try it out. The hotel itself is, in my opinion, a bit pricey. We did get an AARP discount, so that helped. I would probably stay here again, but may shop around first to ensure I get the best price. Overall, it was a nice hotel.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard L, General Manager at Courtyard by Marriott Potomac Mills, responded to this review, December 4, 2012
Thank you so much for your kind comments. We hope to have you back soon!


Sincerely,

Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Florida, United States
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 10, 2012

Large, comfy room. Bed & pillows were wonderful. Breakfast buffet is $8.99 & the ONLY thing differentiating it from every other continental brkfst was bacon and sausage & biscuits. We were awoken the next morning around 5am by an alarm in the adjoining room and after 15min I called the front desk. They did enter the room to shut it of after verifying it was unoccupied, called me back (which I was not expecting, I just wanted to go back to sleep) and offered us free breakfast. Staff from check in to check out was terrific to include making us a booking at FairField Inn & Suites Marriott, in Williamsburg. Due to Hurricane Sandy we needed to rearrange some vacation plans. Offers Military & AAA discounts. Have a nice bar/lounge. Centrally located to lots of shopping. See review on Fairfield Inn ( 2 stars)

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard L, General Manager at Courtyard by Marriott Potomac Mills, responded to this review, December 4, 2012
Thank you so much for your kind comments. I also love our beds and pillows. You can actually purchase the exact same ones on shopcourtyard.com. I do want to apologize for the noisy alarm clock. I hope it didn't keep you up for too long. We hope to welcome you back in the future!

Sincerely,
Richard
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christiansburg, VA
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

I have great things to say about our stay here. My mother and I had a "girls only weekend" and stayed here for two nights. The room was clean, the check-in was easy, the room service was yummy, and the whirlpool was nice and hot. After a long day of shopping we thoroughly enjoyed the very short drive back to out hotel and taking a quick soak in the pool/whirlpool. The rooms were new, clean, quiet, and stocked with plenty of pillows and linens. The hotel location was perfect for shopping and dining.

My only complaint was that the front desk staff seemed to be absent at times and no one else was around to help us. For instance, the pool area was out of towels and I went to request more, but there wasn't anyone around. I stood there for several minutes but no one came. I had to hunt down a maid in the laundry room. The towels were replenished quickly, but it was sort of aggravating that no one was around to assist me. Also, the pantry area which sells candy, popcorn, ice cream, etc was so outrageous in their prices I could hardly keep from fainting. Seriously, they wanted $3 for a small roll of Mentos. That takes highway robbery to a new level.

Those were the only two areas that did not completely satisfy me, but overall, I would certainly return. I will remember to pack my own snacks next time though. :-)

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard L, General Manager at Courtyard by Marriott Potomac Mills, responded to this review, December 5, 2012
Thank you so much for your kind comments. I'm so glad that you and your mother enjoyed your "girls only weekend". I'm also glad that you enjoyed our whirlpool/jacuzzi. It's definitely satisfying after a long day of shopping. Sorry about not having an efficient amount of towels in the pool area. I have already addressed this issue with the appropriate people. We hope to have you back soon! Have a great day!

Sincerely,
Richard
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Salt Lake City, Utah
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 15, 2012 via mobile

Convenient to heaps of restaurants and stores. Staff very friendly and greeted me at every return by name. Breakfsst is standard hot buffet but well stocked and convenient. The bartender, Jerome, was very good even though he had to do the lobby bar and food. The lobby became our favourite hang out to meet up with friends!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Potomac Mills

Address: 14300 Crossing Pl, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Woodbridge
#7 Family Hotel in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Potomac Mills 3*
Official Description (provided by the hotel):
Hotel is conveniently located off I-95, 20 minutes south of DC. We offer a deluxe hot breakfast, with eggs cooked to order. We also feature a full service restaurant and bar, indoor swimming pool and fitness center. On Site Laundry is avaliable as well. ... more   less 
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Also Known As:
Courtyard By Marriott Potomac Mills Hotel Woodbridge
Courtyard Hotel Woodbridge
Marriott Woodbridge
Courtyard Woodbridge
Woodbridge Courtyard
Woodbridge Marriott
Courtyard Hotel Potomac Mills

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