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“Oh dear..... Well.......” 2 of 5 stars
Review of Courtyard by Marriott Potomac Mills

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Courtyard by Marriott Potomac Mills
3.0 of 5 Hotel   |   14300 Crossing Pl, Woodbridge, VA 22192   |  
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Ranked #7 of 14 Hotels in Woodbridge
Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Oh dear..... Well.......”
2 of 5 stars Reviewed October 7, 2012

This hotel should be rated well, however..... I will not be a repeat visitor. On arrival I had to wait 5 plus minutes at an abandoned check in counter waiting for the clerk who was no where to be seen... And the only person working the front desk.not a great first Impression. While waiting I notice the place is over run With teenage girls ... Running talking and running around the lobby. This is strike two. The noise and chaos continues as I head to my room with giggling and loud girl talk behind doors on the 4th floor. The room was clean and roomy.... But then.. Sin of all sins at 4.50am the alarm I did not set goes off... On a weekend as well. So in a nutshell, chaos, noise and uncaring staff about sums it up! Find option B.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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95 reviews from our community

Traveler rating
    48
    36
    6
    3
    2
See reviews for
27
15
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Paris, France
Top Contributor
133 reviews 133 reviews
74 hotel reviews
Reviews in 71 cities Reviews in 71 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed September 22, 2012

Very large room with two king size beds , large bathroom and coffee maker .
Staff very friendly and hotel very clean .
Located at short distance to the Potomac Mills Outlet .
There is a small fitness and a swimming pool .
I will go back !

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 19, 2012

THANKYOU Courtyard by Marriott Potomac Mills.

My wife and I recently stayed there for 2 nights. We absolutely loved our stay at your facility. We were fortunate enough to be upgraded to a suite and truly loved our room. So much in fact that we decided to forgo more touring (the last full day of our trip) and soak in the hotel facility and the pleasure of just hanging around in our room.

First of all, a hotel is largely defined by it's staff, and this hotel stands above many others in how the hotel staff made our stay pleasurable. So , if any managers are reading this, make sure you tell your staff from reception , to room care, you have an excellent team working there.

From courteous help, to friendly conversations, and brilliant smiles, everyone really made us feel good about our stay. The hotel grounds were immaculate. The hotel atmosphere vibrant and fresh, clean and tidy.

We really enjoyed the spa/pool and loved the garden with pathway outside the pool area.

A confectionery, shopping (Target plus some big-box names) and restaurants all within walking distance. Much more just a short drive away, including the Potomac Mills shopping centre which included many many outlets.

Breakfast buffet was a good value at $8.95

We will surely be back if we ever come to the DC area again.

Note: anyone travelling to Reagan Airport, give yourself an hour and a half in morning traffic. It was slow, but steady. Follow the hotel direction which the front desk has. Its quicker than the GPS.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2012

This is the best Marriott Courtyard ever. The front desk was cordial & helpful, the room was emaculate, the facilities were extremely clean, and the staff was courteous & pleasant. We found out the hotel is only 7 years old, so its relatively new. But the friendly attitude of the staff was exceptional. Without question, we'll stay there again when we return to the Potomac Mills area.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, GA
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 17, 2012

Stayed here for only one night recently on a road trip, but this hotel is fantastic! The rooms are absolutely gorgeous - not to mention super-comfortable and relaxing!!! The location is perfect - right off the Interstate - surrounded by all kinds of restuarants and shopping. The staff was extremely warm and welcoming - check-in was a breeze and check-out was quick and efficient. My only regret was that we only could stay for one night because this place is really quite exceptional!! If you're passing through this area, and are in need of a hotel - do yourself and your traveling companions a favor, and stay here - you will not regret it!!!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 29, 2012

Stayed for Two nights on a weekend. The staff is extremely helpful and although this is not the top of the line Marriott, they try at this hotel by having a bar open in the evening, a courtyard that is somewhat cute, and a morning breakfast available! Nothing fancy here, but just enuogh perks to make your staff comfortable! It is close to everything and Rt. 95 so travel shouldn't be a problem. Free internet and Ok TV. Probably not a greast place for large family, but for a two day stay, can't beat it. The only thing that would make my review a 5 star is if the bar were open longer!!! AND the work out room and pool were more functional.

Room Tip: AC is uncharacteristically quiet! Nice rooms on 4th floor!
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orono, ME
Top Contributor
111 reviews 111 reviews
18 hotel reviews
Reviews in 48 cities Reviews in 48 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed August 18, 2012

I arrived at this Courtyard in the middle of the night, exhausted from a fourteen hour drive. The clerk who greeted me at the front desk saw my weary face and assisted me with speed and care. The room was beautifully decorated and the bed was as comfortable as any I've slept in. If not for a pressing deadline, I would have happily stayed to enjoy the other amenities.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Potomac Mills

Address: 14300 Crossing Pl, Woodbridge, VA 22192
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Woodbridge
#7 Family Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Potomac Mills 3*
Number of rooms: 118
Official Description (provided by the hotel):
Hotel is conveniently located off I-95, 20 minutes south of DC. We offer a deluxe hot breakfast, with eggs cooked to order. We also feature a full service restaurant and bar, indoor swimming pool and fitness center. On Site Laundry is avaliable as well. ... more   less 
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Also Known As:
Courtyard By Marriott Potomac Mills Hotel Woodbridge
Courtyard Hotel Woodbridge
Marriott Woodbridge
Courtyard Woodbridge
Woodbridge Courtyard
Woodbridge Marriott
Courtyard Hotel Potomac Mills

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