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“Consistent” 4 of 5 stars
Review of Romano's Macaroni Grill

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Romano's Macaroni Grill
Potomac Mills, Woodbridge, VA
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Ranked #40 of 234 restaurants in Woodbridge
Cuisines: Italian
Restaurant details
Woodbridge
Top Contributor
67 reviews 67 reviews
42 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
79 helpful votes 79 helpful votes
“Consistent”
4 of 5 stars Reviewed September 23, 2012

I've dined at this location twice in the past month. The first time, there were a few blips, but they were resolved in the second visit.

On the first visit, I dined with my daughter. She ordered her usual Penne Rustica, which was fine, as always. I ordered Chicken Scallopine, which was not prepared the way I recalled from previous visits. I spoke to the waitress who said it had been the same since she started a year ago. Mine had so many cherry tomatoes, and so little prosciutto and chicken, I thought it was a different dish. We both ordered gelato, two different kinds, and both of them had shards of ice throughout. I looked for a manager, but by then the restaurant had filled and I didn't want to make a scene.

The next day, I contacted the manager, just to share my concerns. He was very appreciative, explained that he had had some inconsistencies with one or two of his new cooks, and insisted I accept a gift card to come back again. I enjoyed the meal, it just wasn't what I was expecting, and didn't feel it was necessary for him to compensate me, but he didn't want my concerns to affect me returning to the restaurant, so I took him up on his offer. He requested that I ask for him at my next visit. So when I returned with my daughter and husband, he stopped by our table to inquire about our meals. I ordered the Chicken Scallopine again, which was more like the original. My husband and daughter were happy with their meals as well.

I appreciated the manager's concern and won't hesitate to return because of it. He clearly cares about his staff and customers.

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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11 reviews from our community

72% Recommend
    3
    5
    0
    3
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Northern VA
Top Contributor
62 reviews 62 reviews
37 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
“Nice visit”
4 of 5 stars Reviewed August 10, 2012

I frequent Macaroni Grill all the time at my local restaurant and decided to give this location a try before visiting Potomac Mills mall. It was a nice visit and the food was very good. I would recommend this for a relaxing meal before some serious shopping!

Visited August 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaufort, South Carolina
Senior Contributor
34 reviews 34 reviews
28 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Surprised”
4 of 5 stars Reviewed August 1, 2012

We had never been to a Macaroni Grill but this was next to our hotel and we were tired. We liked it. They give you a sample of their own brand wine and if you order it the price is very reasonable. The evening we were there they had 2 tapas for $9. Our waitress (Lailani...excellent btw) suggested two and they ended up being a meal. We were pleasantly surprised. The clamari was on a par with any we had eaten...we are not big fans of interstate chain restaurants but we will go again

  • Visited July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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